Hire a Zendesk Expert Virtual Assistant
Hire a vetted Zendesk virtual assistant to manage tickets, configure workflows, and maintain your help center.
Start Hiring
Start Hiring
60-70%
60-70%
Cost savings vs. local hire
7-14 Days
7-14 Days
Days to your first shortlist
6 Month
6 Month
Free replacement guarantee
What Can a Zendesk Virtual Assistant Handle?
What Can a Zendesk Virtual Assistant Handle?
Your Zendesk virtual assistant doesn't just handle tickets. They engineer your full customer support operation.
Your Zendesk virtual assistant doesn't just handle tickets. They engineer your full customer support operation.
Zendesk System Configuration
Expert setup and optimization of your Zendesk environment to align with your unique business goals and operational requirements.
Zendesk Workflow Automation
Identifying and automating repetitive tasks within Zendesk to increase team efficiency and eliminate human error.
Zendesk Data Management
Maintaining clean, accurate, and organized data within Zendesk to ensure reliable reporting and informed decision-making.
Zendesk Technical Support
Providing rapid troubleshooting and expert guidance for all Zendesk related issues to keep your business running smoothly.
Zendesk Performance Reporting
Generating custom reports and dashboards in Zendesk to track key metrics and provide actionable insights for growth.
Zendesk Integration Sync
Connecting Zendesk with your other business tools to create a unified and efficient digital ecosystem.
When Does Hiring a Zendesk Expert Make Sense?
When Does Hiring a Zendesk Expert Make Sense?
Scaling your Zendesk operations without hiring full-time.
Automating repetitive Zendesk tasks and workflows.
Ensuring 100% data accuracy in your Zendesk platform.
Maximizing your ROI from the Zendesk subscription.
Accessing expert-level support at a fraction of the cost.
Tools Your Zendesk VA Can Work With
Tools Your Zendesk VA Can Work With
Your Zendesk VA doesn't work in isolation. They understand your full stack and can manage integrations, data syncs, and cross-platform workflows without hand-holding.
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Our Simple Process for Hiring Software Expert VAs
Our multi-step hiring process removes the heavy lifting while ensuring you only meet fully vetted, high-quality candidates. From role definition to final hire, we handle everything.
1. Define Your Role
1. Define Your Role
We work with you to understand your company culture, values, and exact role requirements, including which platforms and tools matter most.
We work with you to understand your company culture, values, and exact role requirements, including which platforms and tools matter most.
2. Search & Screen
2. Search & Screen
Jobs are distributed across multiple channels. We use AI to screen thousands of resumes, then manually shortlist, interview, and verify skills and backgrounds.
Jobs are distributed across multiple channels. We use AI to screen thousands of resumes, then manually shortlist, interview, and verify skills and backgrounds.
3. You Meet Finalists
3. You Meet Finalists
We present the top 3–5 finalists with resumes, video intros, skill summaries, and salary expectations. We handle all scheduling and coordination.
We present the top 3–5 finalists with resumes, video intros, skill summaries, and salary expectations. We handle all scheduling and coordination.
4. Hired & Running
4. Hired & Running
Once you choose, we assist with contracts, payroll setup, compliance guidance, and onboarding. Backed by our 6-month free replacement guarantee.
Once you choose, we assist with contracts, payroll setup, compliance guidance, and onboarding. Backed by our 6-month free replacement guarantee.
What Does It Cost to Hire a Zendesk VA?
What Does It Cost to Hire a Zendesk VA?
Significantly less than you'd pay locally, without sacrificing the expertise you need to actually get value from Zendesk.
Save 60-70% vs. Local Hires
A Zendesk-certified specialist hired locally can cost $60,000-$80,000 per year in salary alone. Through Globaltize, you access the same level of expertise from LATAM, Southeast Asia, or South Africa at a fraction of the cost, with no compromise on quality.
We deliver a done-for-you recruitment process to connect you with the top 1% of global talent, handling the search, vetting, and shortlisting so you only meet the best.
Included:
Flexible full-time or part-time arrangements
No long-term contracts required
Payroll, compliance, and contracts handled for you
6-month free replacement if it doesn't work out
Dedicated HR Manager throughout the process
Save 60-70% vs. Local Hires
A Zendesk-certified specialist hired locally can cost $60,000-$80,000 per year in salary alone. Through Globaltize, you access the same level of expertise from LATAM, Southeast Asia, or South Africa at a fraction of the cost, with no compromise on quality.
Included:
Flexible full-time or part-time arrangements
No long-term contracts required
Payroll, compliance, and contracts handled for you
6-month free replacement if it doesn't work out
Dedicated HR Manager throughout the process
Save 60-70% vs. Local Hires
A Zendesk-certified specialist hired locally can cost $60,000-$80,000 per year in salary alone. Through Globaltize, you access the same level of expertise from LATAM, Southeast Asia, or South Africa at a fraction of the cost, with no compromise on quality.
Included:
Flexible full-time or part-time arrangements
No long-term contracts required
Payroll, compliance, and contracts handled for you
6-month free replacement if it doesn't work out
Dedicated HR Manager throughout the process
Save 60-70% vs. Local Hires
A Zendesk-certified specialist hired locally can cost $60,000-$80,000 per year in salary alone. Through Globaltize, you access the same level of expertise from LATAM, Southeast Asia, or South Africa at a fraction of the cost, with no compromise on quality.
Included:
Flexible full-time or part-time arrangements
No long-term contracts required
Payroll, compliance, and contracts handled for you
6-month free replacement if it doesn't work out
Dedicated HR Manager throughout the process
60-70%
60-70%
Average savings
$50K+
$50K+
Estimated annual savings
14 days
14 days
Average time to hire
Why Hire a Zendesk Specialist Instead of a General VA?
Why Hire a Zendesk Specialist Instead of a General VA?
General VAs are great for admin tasks. Zendesk is not an admin task. Here's the practical difference when your Support Infrastructure is mission-critical. Zendesk Expert VA Owns your Zendesk from day one
General VA
Can follow instructions
Needs training, makes mistakes on ticket automation and macros
Has to learn Zendesk on your time and your dime
High SLA breaches and frustrated customers
Inefficient routing leading to duplicate work
Can't diagnose help center gaps or API bot failures
General VA
Can follow instructions
Needs training, makes mistakes on ticket automation and macros
Has to learn Zendesk on your time and your dime
High SLA breaches and frustrated customers
Inefficient routing leading to duplicate work
Can't diagnose help center gaps or API bot failures
General VA
Can follow instructions
Needs training, makes mistakes on ticket automation and macros
Has to learn Zendesk on your time and your dime
High SLA breaches and frustrated customers
Inefficient routing leading to duplicate work
Can't diagnose help center gaps or API bot failures
General VA
Can follow instructions
Needs training, makes mistakes on ticket automation and macros
Has to learn Zendesk on your time and your dime
High SLA breaches and frustrated customers
Inefficient routing leading to duplicate work
Can't diagnose help center gaps or API bot failures
Zendesk Expert VA
Owns your Zendesk from day one
Deep expertise means faster execution, fewer errors, better results
Support Ops Specialist in Zendesk — contributes from the first week
Builds automated support system correctly the first time, every time
Delivers higher CSAT and lower support costs
Proactively identifies and fixes gaps you didn't know existed
Zendesk Expert VA
Owns your Zendesk from day one
Deep expertise means faster execution, fewer errors, better results
Support Ops Specialist in Zendesk — contributes from the first week
Builds automated support system correctly the first time, every time
Delivers higher CSAT and lower support costs
Proactively identifies and fixes gaps you didn't know existed
Zendesk Expert VA
Owns your Zendesk from day one
Deep expertise means faster execution, fewer errors, better results
Support Ops Specialist in Zendesk — contributes from the first week
Builds automated support system correctly the first time, every time
Delivers higher CSAT and lower support costs
Proactively identifies and fixes gaps you didn't know existed
Zendesk Expert VA
Owns your Zendesk from day one
Deep expertise means faster execution, fewer errors, better results
Support Ops Specialist in Zendesk — contributes from the first week
Builds automated support system correctly the first time, every time
Delivers higher CSAT and lower support costs
Proactively identifies and fixes gaps you didn't know existed
Hundreds of Happy Clients.
Globaltize is proud to serve a variety of business types in various industries. Don’t just take our word for it! Check out some of our testimonials below based on clients past experiences.
Position Hired
SEO Specialist
Est. Annual Payroll Savings
$90,000+
“We went through five or six different companies, and Globaltize stood out right away. Within a week, we had four or five candidates, the resumes looked better than everyone else’s, and we hired one almost immediately. So far, they’ve had the best talent at the best prices, and we won’t go anywhere else.”
- Jeremiah Weilert
@ SeoTuners
Position Hired
Bookkeeper
Est. Annual Payroll Savings
$30,000+
“A lot of proactive communication, which really helps us get ahead of any potential issues. We had navigated issues outside of our control with a lot of positivity, proactiveness, and transparency. I appreciate the communication, and again that proactive approach really goes a long way.”
- Claire Finders
@ AllSet Education
Position Hired
Sales Assistant, Content Creator
Est. Annual Payroll Savings
$120,000+
“Globaltize has helped us place two really critical hires, certainly the two most important of the last year. Martin is fantastic and has helped keep me sane, and with Brenda, we’ve been so pleased with her creativity and curiosity that we expanded her scope and she is now helping with our TikTok management.”
- Corey Stary
@ Kahawa 1893
Position Hired
Executive Assistant
Est. Annual Payroll Savings
$75,000+
“The vetting process was pretty intense. I really appreciated that Globaltize was willing to find candidates based on different personality tools that my company already used for in-house hires. There’s something about their team’s willingness to find the right fit.”
- Roderick Walker
@ Tavros Care
Position Hired
Senior Bookkeeper
Est. Annual Payroll Savings
$50,000+
“Globaltize provided me with an amazing team manager, he is fantastic! The startup process was very smooth, and I was presented with some excellent options to choose from. I was pleasantly surprised by how well they matched us with the right candidates. It was actually a tough decision, which shows the quality of their sourcing process.”
- Jennifer Montoya
@ Out of Site Bookkeeping
Position Hired
Software Developer
Est. Annual Payroll Savings
$150,000+
“Globaltize is great. The cost is extremely competitive, and the quality is great. I've worked with a lot of offshore developers from various countries and operators, and I am really pleased with working with Globaltize. We are now looking to add another developer!”
- Paul Bryzek
@ Carbon Sustain
Position Hired
Email Marketing Specialist
Est. Annual Payroll Savings
$50,000 +
“Our experience has been amazing. Our hire has weekly meetings with us and really feels like he is part of the team. He comes to us with new ideas we would have never thought of and always surprises us with his creativity and quality of work.”
- Marou Zutterman
@ Rare Romance
Position Hired
eCommerce Specialist
Est. Annual Payroll Savings
$50,000 +
“Our experience has been phenomenal, and the process was super simple. We truly say all the time that we don’t know what we would have done without our hire. From a work and ethical standpoint, we are really happy with the way Globaltize is running everything.”
- Ryan Lane
@ FTL Bags
Hundreds of Happy Clients.
Globaltize is proud to serve a variety of business types in various industries. Don’t just take our word for it! Check out some of our testimonials below based on clients past experiences.
Position Hired
SEO Specialist
Est. Annual Payroll Savings
$90,000+
“We went through five or six different companies, and Globaltize stood out right away. Within a week, we had four or five candidates, the resumes looked better than everyone else’s, and we hired one almost immediately. So far, they’ve had the best talent at the best prices, and we won’t go anywhere else.”
- Jeremiah Weilert
@ SeoTuners
Position Hired
Bookkeeper
Est. Annual Payroll Savings
$30,000+
“A lot of proactive communication, which really helps us get ahead of any potential issues. We had navigated issues outside of our control with a lot of positivity, proactiveness, and transparency. I appreciate the communication, and again that proactive approach really goes a long way.”
- Claire Finders
@ AllSet Education
Position Hired
Sales Assistant, Content Creator
Est. Annual Payroll Savings
$120,000+
“Globaltize has helped us place two really critical hires, certainly the two most important of the last year. Martin is fantastic and has helped keep me sane, and with Brenda, we’ve been so pleased with her creativity and curiosity that we expanded her scope and she is now helping with our TikTok management.”
- Corey Stary
@ Kahawa 1893
Position Hired
Email Marketing Specialist
Est. Annual Payroll Savings
$50,000 +
“Our experience has been amazing. Our hire has weekly meetings with us and really feels like he is part of the team. He comes to us with new ideas we would have never thought of and always surprises us with his creativity and quality of work.”
- Marou Zutterman
@ Rare Romance
Position Hired
Software Developer
Est. Annual Payroll Savings
$150,000+
“Globaltize is great. The cost is extremely competitive, and the quality is great. I've worked with a lot of offshore developers from various countries and operators, and I am really pleased with working with Globaltize. We are now looking to add another developer!”
- Paul Bryzek
@ Carbon Sustain
Position Hired
Executive Assistant
Est. Annual Payroll Savings
$75,000+
“The vetting process was pretty intense. I really appreciated that Globaltize was willing to find candidates based on different personality tools that my company already used for in-house hires. There’s something about their team’s willingness to find the right fit.”
- Roderick Walker
@ Tavros Care
Position Hired
Senior Bookkeeper
Est. Annual Payroll Savings
$50,000+
“Globaltize provided me with an amazing team manager, he is fantastic! The startup process was very smooth, and I was presented with some excellent options to choose from. I was pleasantly surprised by how well they matched us with the right candidates. It was actually a tough decision, which shows the quality of their sourcing process.”
- Jennifer Montoya
@ Out of Site Bookkeeping
Position Hired
eCommerce Specialist
Est. Annual Payroll Savings
$50,000 +
“Our experience has been phenomenal, and the process was super simple. We truly say all the time that we don’t know what we would have done without our hire. From a work and ethical standpoint, we are really happy with the way Globaltize is running everything.”
- Ryan Lane
@ FTL Bags
Hundreds of Happy Clients.
Globaltize is proud to serve a variety of business types in various industries. Don’t just take our word for it! Check out some of our testimonials below based on clients past experiences.
Position Hired
SEO Specialist
Est. Annual Payroll Savings
$90,000+
“We went through five or six different companies, and Globaltize stood out right away. Within a week, we had four or five candidates, the resumes looked better than everyone else’s, and we hired one almost immediately. So far, they’ve had the best talent at the best prices, and we won’t go anywhere else.”
- Jeremiah Weilert
@ SeoTuners
Position Hired
Bookkeeper
Est. Annual Payroll Savings
$30,000+
“A lot of proactive communication, which really helps us get ahead of any potential issues. We had navigated issues outside of our control with a lot of positivity, proactiveness, and transparency. I appreciate the communication, and again that proactive approach really goes a long way.”
- Claire Finders
@ AllSet Education
Position Hired
Sales Assistant, Content Creator
Est. Annual Payroll Savings
$120,000+
“Globaltize has helped us place two really critical hires, certainly the two most important of the last year. Martin is fantastic and has helped keep me sane, and with Brenda, we’ve been so pleased with her creativity and curiosity that we expanded her scope and she is now helping with our TikTok management.”
- Corey Stary
@ Kahawa 1893
Position Hired
Executive Assistant
Est. Annual Payroll Savings
$75,000+
“The vetting process was pretty intense. I really appreciated that Globaltize was willing to find candidates based on different personality tools that my company already used for in-house hires. There’s something about their team’s willingness to find the right fit.”
- Roderick Walker
@ Tavros Care
Position Hired
eCommerce Specialist
Est. Annual Payroll Savings
$50,000 +
“Our experience has been phenomenal, and the process was super simple. We truly say all the time that we don’t know what we would have done without our hire. From a work and ethical standpoint, we are really happy with the way Globaltize is running everything.”
- Ryan Lane
@ FTL Bags
Position Hired
Email Marketing Specialist
Est. Annual Payroll Savings
$50,000 +
“Our experience has been amazing. Our hire has weekly meetings with us and really feels like he is part of the team. He comes to us with new ideas we would have never thought of and always surprises us with his creativity and quality of work.”
- Marou Zutterman
@ Rare Romance
Position Hired
Software Developer
Est. Annual Payroll Savings
$150,000+
“Globaltize is great. The cost is extremely competitive, and the quality is great. I've worked with a lot of offshore developers from various countries and operators, and I am really pleased with working with Globaltize. We are now looking to add another developer!”
- Paul Bryzek
@ Carbon Sustain
Position Hired
Senior Bookkeeper
Est. Annual Payroll Savings
$50,000+
“Globaltize provided me with an amazing team manager, he is fantastic! The startup process was very smooth, and I was presented with some excellent options to choose from. I was pleasantly surprised by how well they matched us with the right candidates. It was actually a tough decision, which shows the quality of their sourcing process.”
- Jennifer Montoya
@ Out of Site Bookkeeping
Hundreds of Happy Clients.
Globaltize is proud to serve a variety of business types in various industries. Don’t just take our word for it! Check out some of our testimonials below based on clients past experiences.
Position Hired
SEO Specialist
Est. Annual Payroll Savings
$90,000+
“We went through five or six different companies, and Globaltize stood out right away. Within a week, we had four or five candidates, the resumes looked better than everyone else’s, and we hired one almost immediately. So far, they’ve had the best talent at the best prices, and we won’t go anywhere else.”
- Jeremiah Weilert
@ SeoTuners
Position Hired
Bookkeeper
Est. Annual Payroll Savings
$30,000+
“A lot of proactive communication, which really helps us get ahead of any potential issues. We had navigated issues outside of our control with a lot of positivity, proactiveness, and transparency. I appreciate the communication, and again that proactive approach really goes a long way.”
- Claire Finders
@ AllSet Education
Position Hired
Sales Assistant, Content Creator
Est. Annual Payroll Savings
$120,000+
“Globaltize has helped us place two really critical hires, certainly the two most important of the last year. Martin is fantastic and has helped keep me sane, and with Brenda, we’ve been so pleased with her creativity and curiosity that we expanded her scope and she is now helping with our TikTok management.”
- Corey Stary
@ Kahawa 1893
Position Hired
Executive Assistant
Est. Annual Payroll Savings
$75,000+
“The vetting process was pretty intense. I really appreciated that Globaltize was willing to find candidates based on different personality tools that my company already used for in-house hires. There’s something about their team’s willingness to find the right fit.”
- Roderick Walker
@ Tavros Care
Position Hired
Senior Bookkeeper
Est. Annual Payroll Savings
$50,000+
“Globaltize provided me with an amazing team manager, he is fantastic! The startup process was very smooth, and I was presented with some excellent options to choose from. I was pleasantly surprised by how well they matched us with the right candidates. It was actually a tough decision, which shows the quality of their sourcing process.”
- Jennifer Montoya
@ Out of Site Bookkeeping
Position Hired
Software Developer
Est. Annual Payroll Savings
$150,000+
“Globaltize is great. The cost is extremely competitive, and the quality is great. I've worked with a lot of offshore developers from various countries and operators, and I am really pleased with working with Globaltize. We are now looking to add another developer!”
- Paul Bryzek
@ Carbon Sustain
Position Hired
Email Marketing Specialist
Est. Annual Payroll Savings
$50,000 +
“Our experience has been amazing. Our hire has weekly meetings with us and really feels like he is part of the team. He comes to us with new ideas we would have never thought of and always surprises us with his creativity and quality of work.”
- Marou Zutterman
@ Rare Romance
Position Hired
eCommerce Specialist
Est. Annual Payroll Savings
$50,000 +
“Our experience has been phenomenal, and the process was super simple. We truly say all the time that we don’t know what we would have done without our hire. From a work and ethical standpoint, we are really happy with the way Globaltize is running everything.”
- Ryan Lane
@ FTL Bags
Frequently asked Questions
Frequently asked Questions
From performance agencies managing millions in ad spend to in-house brand teams juggling multiple channels we place offshore marketing professionals who understand your specific workflow, tools, and output requirements.
How quickly can we get started and what's the typical timeline?
We can start the same day of your sales call once the deposit is paid. After confirming role details and finalizing the job description, sourcing begins right away. Most roles take about a week to source, while niche or senior roles may take 1-2 weeks. Responsive clients often see first interviews within 7 days, and on average it takes just 10-14 days for everyone else, since our team works around the clock to speed things up.
How quickly can we get started and what's the typical timeline?
How do offshore marketing teams collaborate?
Can offshore staff handle localized marketing campaigns?
What are the typical skill levels of offshore marketing talent?
Ready to Optimize Your Customer Support Without Scaling Your Payroll?
Book a free consultation and we'll walk you through which offshore roles make the most sense for your team size, ticket volume, resolution times, and budget.
SIGN UP
Ready to Optimize Your Customer Support Without Scaling Your Payroll?
Book a free consultation and we'll walk you through which offshore roles make the most sense for your team size, ticket volume, resolution times, and budget.
SIGN UP
Ready to Optimize Your Customer Support Without Scaling Your Payroll?
Book a free consultation and we'll walk you through which offshore roles make the most sense for your team size, ticket volume, resolution times, and budget.
SIGN UP
Ready to Optimize Your Customer Support Without Scaling Your Payroll?
Book a free consultation and we'll walk you through which offshore roles make the most sense for your team size, ticket volume, resolution times, and budget.
SIGN UP
Ready to Scale Your Zendesk Operations with a Certified Specialist?
START HIRING
Ready to Scale Your Zendesk Operations with a Certified Specialist?
START HIRING
Ready to Scale Your Zendesk Operations with a Certified Specialist?
START HIRING
Ready to Scale Your Zendesk Operations with a Certified Specialist?
START HIRING