Build a Customer Success Team That Turns Clients Into Advocates.
Stop losing customers you worked hard to win. Hire pre-vetted remote customer experience and success professionals who onboard fast, resolve issues efficiently, and build relationships that drive retention and revenue.
Find Your Next Hire
Find Your Next Hire
Customer Success Manager
Onboarding Specialist
Community Manager
Help Desk Technician
Customer Success Manager
Onboarding Specialist
Community Manager
Help Desk Technician
Top 1%
Talent sourced globally
7-14 Days
Days to your first shortlist
12 Months
Replacement Guarantee
70%
Average cost savings
Every Sales & Customer Support Role, Covered by a Specialist Recruiter
Retention is the real growth lever. Hire CSMs who build genuine relationships, proactively spot churn risk, and turn your happiest customers into your best referral source.
Onboarding Specialist
First impressions compound. Hire onboarding specialists who get customers to value faster, reduce early churn, and set the tone for a long-term relationship from day one.
Onboarding Flows
Product Training
Customer Communication
Success Milestones
Community Manager
Build a community your customers choose to stay in. Hire managers who engage members, moderate discussions, run events, and turn your audience into a brand asset.
Community Engagement
Content Moderation
Event Coordination
Slack / Discord / Circle
Help Desk Technician
Technical problems shouldn't kill the customer experience. Hire help desk techs who troubleshoot fast, document solutions, and keep your support queue from becoming a backlog.
Technical Troubleshooting
Ticketing Systems
Remote Support Tools
Knowledge Base Writing
Looking for something specific?
Every Sales & Customer Support Role, Covered by a Specialist Recruiter
Retention is the real growth lever. Hire CSMs who build genuine relationships, proactively spot churn risk, and turn your happiest customers into your best referral source.
Onboarding Specialist
First impressions compound. Hire onboarding specialists who get customers to value faster, reduce early churn, and set the tone for a long-term relationship from day one.
Onboarding Flows
Product Training
Customer Communication
Success Milestones
Community Manager
Build a community your customers choose to stay in. Hire managers who engage members, moderate discussions, run events, and turn your audience into a brand asset.
Community Engagement
Content Moderation
Event Coordination
Slack / Discord / Circle
Help Desk Technician
Technical problems shouldn't kill the customer experience. Hire help desk techs who troubleshoot fast, document solutions, and keep your support queue from becoming a backlog.
Technical Troubleshooting
Ticketing Systems
Remote Support Tools
Knowledge Base Writing
Looking for something specific?
Every Sales & Customer Support Role, Covered by a Specialist Recruiter
Retention is the real growth lever. Hire CSMs who build genuine relationships, proactively spot churn risk, and turn your happiest customers into your best referral source.
Onboarding Specialist
First impressions compound. Hire onboarding specialists who get customers to value faster, reduce early churn, and set the tone for a long-term relationship from day one.
Onboarding Flows
Product Training
Customer Communication
Success Milestones
Community Manager
Build a community your customers choose to stay in. Hire managers who engage members, moderate discussions, run events, and turn your audience into a brand asset.
Community Engagement
Content Moderation
Event Coordination
Slack / Discord / Circle
Help Desk Technician
Technical problems shouldn't kill the customer experience. Hire help desk techs who troubleshoot fast, document solutions, and keep your support queue from becoming a backlog.
Technical Troubleshooting
Ticketing Systems
Remote Support Tools
Knowledge Base Writing
Looking for something specific?
Every Sales & Customer Support Role, Covered by a Specialist Recruiter
Retention is the real growth lever. Hire CSMs who build genuine relationships, proactively spot churn risk, and turn your happiest customers into your best referral source.
Onboarding Specialist
First impressions compound. Hire onboarding specialists who get customers to value faster, reduce early churn, and set the tone for a long-term relationship from day one.
Onboarding Flows
Product Training
Customer Communication
Success Milestones
Community Manager
Build a community your customers choose to stay in. Hire managers who engage members, moderate discussions, run events, and turn your audience into a brand asset.
Community Engagement
Content Moderation
Event Coordination
Slack / Discord / Circle
Help Desk Technician
Technical problems shouldn't kill the customer experience. Hire help desk techs who troubleshoot fast, document solutions, and keep your support queue from becoming a backlog.
Technical Troubleshooting
Ticketing Systems
Remote Support Tools
Knowledge Base Writing
Looking for something specific?
Why Customer-Obsessed Companies Trust Globaltize for CX & Success Talent
Most hiring platforms can't assess empathy, communication under pressure, or what genuine customer success looks like. We vet for the specific skills and platform proficiency your CX team needs to retain and delight customers at scale.
CX-Specialist Recruiters
Your search is handled by recruiters who understand what separates a great customer success manager from an average support agent the ability to build relationships, spot churn risk early, and turn customers into advocates.
Multi-Step Vetting Process
Every candidate undergoes communication assessments, scenario-based interviews, and tool proficiency checks. You only meet the top 3–5 CX professionals ready to onboard, support, and retain your customers from day one.
Dedicated Full-Time Partners
No more shared support agents or outsourced call centres that don't know your product. Your hire is a dedicated full-time team member embedded in your customer journey learning your product, your customers, and your tone.
Compliance & Onboarding Handled
We manage contracts, payroll, and compliance across every region so your new CX hire can start supporting customers immediately without the admin overhead.
Why Customer-Obsessed Companies Trust Globaltize for CX & Success Talent
Most hiring platforms can't assess empathy, communication under pressure, or what genuine customer success looks like. We vet for the specific skills and platform proficiency your CX team needs to retain and delight customers at scale.
CX-Specialist Recruiters
Your search is handled by recruiters who understand what separates a great customer success manager from an average support agent the ability to build relationships, spot churn risk early, and turn customers into advocates.
Multi-Step Vetting Process
Every candidate undergoes communication assessments, scenario-based interviews, and tool proficiency checks. You only meet the top 3–5 CX professionals ready to onboard, support, and retain your customers from day one.
Dedicated Full-Time Partners
No more shared support agents or outsourced call centres that don't know your product. Your hire is a dedicated full-time team member embedded in your customer journey learning your product, your customers, and your tone.
Compliance & Onboarding Handled
We manage contracts, payroll, and compliance across every region so your new CX hire can start supporting customers immediately without the admin overhead.
Why Customer-Obsessed Companies Trust Globaltize for CX & Success Talent
Most hiring platforms can't assess empathy, communication under pressure, or what genuine customer success looks like. We vet for the specific skills and platform proficiency your CX team needs to retain and delight customers at scale.
CX-Specialist Recruiters
Your search is handled by recruiters who understand what separates a great customer success manager from an average support agent the ability to build relationships, spot churn risk early, and turn customers into advocates.
Multi-Step Vetting Process
Every candidate undergoes communication assessments, scenario-based interviews, and tool proficiency checks. You only meet the top 3–5 CX professionals ready to onboard, support, and retain your customers from day one.
Dedicated Full-Time Partners
No more shared support agents or outsourced call centres that don't know your product. Your hire is a dedicated full-time team member embedded in your customer journey learning your product, your customers, and your tone.
Compliance & Onboarding Handled
We manage contracts, payroll, and compliance across every region so your new CX hire can start supporting customers immediately without the admin overhead.
Why Customer-Obsessed Companies Trust Globaltize for CX & Success Talent
Most hiring platforms can't assess empathy, communication under pressure, or what genuine customer success looks like. We vet for the specific skills and platform proficiency your CX team needs to retain and delight customers at scale.
CX-Specialist Recruiters
Your search is handled by recruiters who understand what separates a great customer success manager from an average support agent the ability to build relationships, spot churn risk early, and turn customers into advocates.
Multi-Step Vetting Process
Every candidate undergoes communication assessments, scenario-based interviews, and tool proficiency checks. You only meet the top 3–5 CX professionals ready to onboard, support, and retain your customers from day one.
Dedicated Full-Time Partners
No more shared support agents or outsourced call centres that don't know your product. Your hire is a dedicated full-time team member embedded in your customer journey learning your product, your customers, and your tone.
Compliance & Onboarding Handled
We manage contracts, payroll, and compliance across every region so your new CX hire can start supporting customers immediately without the admin overhead.
Every Tool Your CX Team Runs On
Marketing Business Types We Serve
Candidates are screened on the specific support and success platforms your team uses, not just general customer service familiarity.
Your HubSpot VA doesn’t work in isolation. They understand your full stack and can manage integrations, data syncs, and cross-platform workflows without hand-holding.
HubSpot
CRM management, customer lifecycle tracking, support ticketing and pipeline reporting
Zendesk
Ticket management, customer support workflows, macros, reporting and SLA tracking
Intercom
Live chat, customer messaging, onboarding flows, product tours and support automation
Your Hire is Backed for 12 Months
Your Hire is Backed for 6 Months
If your hire doesn’t work out within the first 12 months for any performance-related reason, we’ll replace them at no additional cost. No questions, no negotiation.
If your hire doesn't work out within the first 6 months for any performance-related reason, we'll replace them at no additional cost. No questions, no negotiation.
Pre-vetted top 1% talent
Shortlist in 7–14 days
Full profiles, videos & salary info
Contracts & onboarding handled
12 month replacement guarantee
70% average cost savings vs. local
The vetting process was pretty intense. I really appreciated that Globaltize was willing to find candidates based on different personality tools that my company already used for in-house hires. There’s something about their team’s willingness to find the right fit!
Roderick W.
Tavros Care
OMG! I am pretty sure our new hire would say the same. We are both so happy with this working arrangement. You can’t even compare the quality of work I’m receiving compared to a lot of the VAs I had from India. You guys have saved me!
Brandi P.
CG Habitats
Super easy and quick process, and we are super happy with our experience. Having an external partner like Globaltize that can provide us with these resources and guidance has been incredibly helpful.
Ethan C.
Ethergy X
It’s a no-brainer. I can hire 4-5 more positions with Globaltize, and it will still be cheaper than the one domestic hire I was considering through Upwork in the United States.
Alex E.
Pro’s Warehouse
The girl we chose to go with has worked out very well. She has always been prompt and on time. Communication with her is very easy, whether chatting or talking on the phone, and she is flexible with the tasks we assign her. It has worked out way better than I expected!
Liza T.
1 Tom Plumber
Globaltize has made my life so much easier and better. They handle the tasks I wasn’t strong at, like marketing and advertising. It has benefited me greatly, and I can’t recommend them enough!
Woody B.
HitList Media
Globaltize is great. The cost is extremely competitive, and the quality is great. I've worked with a lot of offshore developers from various countries and operators, and I am really pleased with working with Globaltize. We are now looking to add another developer!
Paul B.
Carbon Sustain
We went through five or six different companies, and Globaltize stood out right away. Within a week, we had four or five candidates, the resumes looked better than everyone else’s, and we hired one almost immediately. So far, they’ve had the best talent at the best prices, and we won’t go anywhere else
Jeremiah Weilert
SeoTuners
Globaltize has been an incredible recruiting partner for us. The speed, the quality of candidates, and the way everything is presented has been by far the best experience we’ve had, and it’s helped us scale with really high-level talent.
Connor Rodgers
Social Scout
The vetting process was pretty intense. I really appreciated that Globaltize was willing to find candidates based on different personality tools that my company already used for in-house hires. There’s something about their team’s willingness to find the right fit!
Roderick W.
Tavros Care
OMG! I am pretty sure our new hire would say the same. We are both so happy with this working arrangement. You can’t even compare the quality of work I’m receiving compared to a lot of the VAs I had from India. You guys have saved me!
Brandi P.
CG Habitats
Super easy and quick process, and we are super happy with our experience. Having an external partner like Globaltize that can provide us with these resources and guidance has been incredibly helpful.
Ethan C.
Ethergy X
It’s a no-brainer. I can hire 4-5 more positions with Globaltize, and it will still be cheaper than the one domestic hire I was considering through Upwork in the United States.
Alex E.
Pro’s Warehouse
The girl we chose to go with has worked out very well. She has always been prompt and on time. Communication with her is very easy, whether chatting or talking on the phone, and she is flexible with the tasks we assign her. It has worked out way better than I expected!
Liza T.
1 Tom Plumber
Globaltize has made my life so much easier and better. They handle the tasks I wasn’t strong at, like marketing and advertising. It has benefited me greatly, and I can’t recommend them enough!
Woody B.
HitList Media
Globaltize is great. The cost is extremely competitive, and the quality is great. I've worked with a lot of offshore developers from various countries and operators, and I am really pleased with working with Globaltize. We are now looking to add another developer!
Paul B.
Carbon Sustain
We went through five or six different companies, and Globaltize stood out right away. Within a week, we had four or five candidates, the resumes looked better than everyone else’s, and we hired one almost immediately. So far, they’ve had the best talent at the best prices, and we won’t go anywhere else
Jeremiah Weilert
SeoTuners
Globaltize has been an incredible recruiting partner for us. The speed, the quality of candidates, and the way everything is presented has been by far the best experience we’ve had, and it’s helped us scale with really high-level talent.
Connor Rodgers
Social Scout
From Role Brief to Hired in Under Two Weeks
A simple four-step process. We handle everything from sourcing to contracts. You just choose who to hire.
Define Your Role
Define Your Role
Share responsibilities, tools, team size, and budget. We build a search profile tailored to your business.
Share responsibilities, tools, team size, and budget. We build a search profile tailored to your business.
We Source & Screen
Our recruiters filter across LATAM, SE Asia, and South African experience, English fluency, and tool proficiency.
Our recruiters filter across LATAM, SE Asia, and South African experience, English fluency, and tool proficiency.
You Meet Finalists
We present 3–5 vetted candidates with video introductions and skills assessments. You choose who to interview.
We present 3–5 vetted candidates with video introductions and skills assessments. You choose who to interview.
Placed & Producing
We handle contracts, payroll, and onboarding. Your hire integrates into your workflow within days, backed by a 12-month guarantee
We handle contracts, payroll, and onboarding. Your hire integrates into your workflow within days, backed by a 12-month guarantee
See How We've Scaled CX Teams for High-Growth Businesses Globally
Hear from companies who built their customer experience and success functions through Globaltize.
Position Hired
SEO Specialist
Est. Annual Payroll Savings
$90,000+
“We went through five or six different companies, and Globaltize stood out right away. Within a week, we had four or five candidates, the resumes looked better than everyone else’s, and we hired one almost immediately. So far, they’ve had the best talent at the best prices, and we won’t go anywhere else.”
- Jeremiah Weilert
@ SeoTuners
Position Hired
SEO Specialist
Est. Annual Payroll Savings
$90,000+
“We went through five or six different companies, and Globaltize stood out right away. Within a week, we had four or five candidates, the resumes looked better than everyone else’s, and we hired one almost immediately. So far, they’ve had the best talent at the best prices, and we won’t go anywhere else.”
- Jeremiah Weilert
@ SeoTuners
Position Hired
SEO Specialist
Est. Annual Payroll Savings
$90,000+
“We went through five or six different companies, and Globaltize stood out right away. Within a week, we had four or five candidates, the resumes looked better than everyone else’s, and we hired one almost immediately. So far, they’ve had the best talent at the best prices, and we won’t go anywhere else.”
- Jeremiah Weilert
@ SeoTuners
Position Hired
SEO Specialist
Est. Annual Payroll Savings
$90,000+
“We went through five or six different companies, and Globaltize stood out right away. Within a week, we had four or five candidates, the resumes looked better than everyone else’s, and we hired one almost immediately. So far, they’ve had the best talent at the best prices, and we won’t go anywhere else.”
- Jeremiah Weilert
@ SeoTuners
Position Hired
Klaviyo Specialist, Account Executive, Client Success Manager
Est. Annual Payroll Savings
$300,000+
“Globaltize has been an incredible recruiting partner for us. The speed, the quality of candidates, and the way everything is presented has been by far the best experience we’ve had, and it’s helped us scale with really high-level talent.”
- Connor Rodgers
@ Social Scout
Position Hired
Klaviyo Specialist, Account Executive, Client Success Manager
Est. Annual Payroll Savings
$300,000+
“Globaltize has been an incredible recruiting partner for us. The speed, the quality of candidates, and the way everything is presented has been by far the best experience we’ve had, and it’s helped us scale with really high-level talent.”
- Connor Rodgers
@ Social Scout
Position Hired
Klaviyo Specialist, Account Executive, Client Success Manager
Est. Annual Payroll Savings
$300,000+
“Globaltize has been an incredible recruiting partner for us. The speed, the quality of candidates, and the way everything is presented has been by far the best experience we’ve had, and it’s helped us scale with really high-level talent.”
- Connor Rodgers
@ Social Scout
Position Hired
Klaviyo Specialist, Account Executive, Client Success Manager
Est. Annual Payroll Savings
$300,000+
“Globaltize has been an incredible recruiting partner for us. The speed, the quality of candidates, and the way everything is presented has been by far the best experience we’ve had, and it’s helped us scale with really high-level talent.”
- Connor Rodgers
@ Social Scout
Position Hired
Ai Automations Expert, Creative Specialist, Accountant, GHL Specialist
Est. Annual Payroll Savings
$300,000+
“We have worked with four other agencies, and we always come back to you guys. The screening has been smoother, and we have had a higher hit rate with you guys”
- John Pero
@ Levers Health
Position Hired
Ai Automations Expert, Creative Specialist, Accountant, GHL Specialist
Est. Annual Payroll Savings
$300,000+
“We have worked with four other agencies, and we always come back to you guys. The screening has been smoother, and we have had a higher hit rate with you guys”
- John Pero
@ Levers Health
Position Hired
Ai Automations Expert, Creative Specialist, Accountant, GHL Specialist
Est. Annual Payroll Savings
$300,000+
“We have worked with four other agencies, and we always come back to you guys. The screening has been smoother, and we have had a higher hit rate with you guys”
- John Pero
@ Levers Health
Position Hired
Ai Automations Expert, Creative Specialist, Accountant, GHL Specialist
Est. Annual Payroll Savings
$300,000+
“We have worked with four other agencies, and we always come back to you guys. The screening has been smoother, and we have had a higher hit rate with you guys”
- John Pero
@ Levers Health
Your Global Hiring Questions, Answered.
Stay ahead with tips, strategies, and insights on building global teams. Watch some of our most popular videos below.
What customer experience roles can I hire through Globaltize?
Globaltize places onboarding specialists and wider customer experience talent covering adoption, retention and journey improvement. Roles are matched to your product complexity, customer segment and support tooling.
What is the difference between customer experience and customer support?
How much does it cost to hire remote customer experience talent?
When should I invest in customer experience as a function?
How do you measure customer experience performance?
How do you vet remote customer experience talent?
How quickly can I get started?
Most marketing agencies are matched within 7-14 business days.
What is the difference between customer experience and customer support?
How much does it cost to hire remote customer experience talent?
When should I invest in customer experience as a function?
How do you measure customer experience performance?
How do you vet remote customer experience talent?
Ready to Build a Customer Success Team That Turns Clients Into Advocates?
Book a free consultation and we'll walk you through which CX and success roles make the most sense for your product, customer volume, and retention goals.
BOOK A FREE CALL
Ready to Build a Customer Success Team That Turns Clients Into Advocates?
Book a free consultation and we'll walk you through which CX and success roles make the most sense for your product, customer volume, and retention goals.
BOOK A FREE CALL
Ready to Build a Customer Success Team That Turns Clients Into Advocates?
Book a free consultation and we'll walk you through which CX and success roles make the most sense for your product, customer volume, and retention goals.
BOOK A FREE CALL
Ready to Build Your A-Team?
Access the top 1% of global marketing and creative talent, pre-vetted and ready to drive results from day one.
START HIRING
Ready to Build Your A-Team?
Access the top 1% of global marketing and creative talent, pre-vetted and ready to drive results from day one.
START HIRING
Ready to Build Your A-Team?
Access the top 1% of global marketing and creative talent, pre-vetted and ready to drive results from day one.
START HIRING
Ready to Build Your A-Team?
Access the top 1% of global marketing and creative talent, pre-vetted and ready to drive results from day one.
START HIRING
START HIRING
START HIRING