Remote Call Center

Remote Call Center

Hire a Remote Call Center

Hire a Remote Call Center

Hire a Remote Call Center

Hire a Remote Call Center

Hire a remote call center with virtual assistant agents to handle customer calls, provide support, and manage high call volumes. Remote call center VAs from the Philippines, India, and Latin America deliver inbound and outbound calling, customer service, and technical support at competitive rates. Scale customer communication with virtual assistant teams experienced in call handling, CRM systems, and professional phone etiquette.

Hire a remote call center with virtual assistant agents to handle customer calls, provide support, and manage high call volumes. Remote call center VAs from the Philippines, India, and Latin America deliver inbound and outbound calling, customer service, and technical support at competitive rates. Scale customer communication with virtual assistant teams experienced in call handling, CRM systems, and professional phone etiquette.

Hire a remote call center with virtual assistant agents to handle customer calls, provide support, and manage high call volumes. Remote call center VAs from the Philippines, India, and Latin America deliver inbound and outbound calling, customer service, and technical support at competitive rates. Scale customer communication with virtual assistant teams experienced in call handling, CRM systems, and professional phone etiquette.

Photo of luxury living room
Photo of luxury living room
Photo of luxury living room
Photo of luxury living room
Photo of luxury living room

What Tasks Can Remote Call Center VA Teams Do?

What Tasks Can Remote Call Center VA Teams Do?

Overseas remote call center virtual assistant teams provide comprehensive phone-based customer communication that scales with your business needs. They handle inbound customer service calls and inquiries, conduct outbound sales and follow-up campaigns, provide technical support and troubleshooting over the phone, and process orders and transactions. Remote call center VA agents work in coordinated teams with consistent training and quality standards, operate across multiple shifts to provide extended coverage, and deliver the professional phone communication that maintains customer satisfaction, drives sales conversions, and manages high call volumes without the infrastructure costs of traditional call centers.

Overseas remote call center virtual assistant teams provide comprehensive phone-based customer communication that scales with your business needs. They handle inbound customer service calls and inquiries, conduct outbound sales and follow-up campaigns, provide technical support and troubleshooting over the phone, and process orders and transactions. Remote call center VA agents work in coordinated teams with consistent training and quality standards, operate across multiple shifts to provide extended coverage, and deliver the professional phone communication that maintains customer satisfaction, drives sales conversions, and manages high call volumes without the infrastructure costs of traditional call centers.

Inbound Customer Service & Support

Answer inbound customer calls and inquiries, provide product information and assistance, resolve customer issues and complaints, process requests and orders, deliver professional customer service, and maintain positive customer experiences.

Outbound Sales & Telemarketing

Make outbound sales calls to prospects and leads, conduct telemarketing campaigns, qualify leads and opportunities, book appointments and demos, follow up on inquiries, and drive sales through phone outreach.

Technical Support & Troubleshooting

Provide technical support over the phone, troubleshoot product and service issues, guide customers through solutions, escalate complex problems appropriately, document support interactions, and resolve technical inquiries.

Order Processing & Transaction Handling

Process customer orders and transactions by phone, verify order details and payment information, handle order changes and cancellations, coordinate fulfillment and shipping, provide order status updates, and ensure accurate order processing.

Call Quality & Customer Satisfaction

Maintain high call quality standards, follow call scripts and procedures, practice professional phone etiquette, ensure customer satisfaction, handle difficult customers professionally, and represent brand positively.

Call Center Metrics & Reporting

Track call center metrics and KPIs, monitor call volume and handle times, measure customer satisfaction scores, report on call outcomes and results, maintain productivity standards, and provide performance visibility.

Our Simple Process for Hiring Remote Call Center VA Teams

Our multi step hiring process removes the heavy lifting while ensuring you only meet fully vetted, high quality candidates. From role definition to final hire, we handle everything so you can hire confidently and fast.

Define Role

We work with you to understand your company culture, values, and exact role requirements.

Search & Screen

Jobs are distributed across multiple channels and pipelines, plus manual headhunting. We use Ai to screen tens of thousands of resumes monthly, then manually shortlist candidates, conduct interviews, and verify education, skills, and backgrounds.

You Meet Them

We present the top 3-5 finalists, complete with resumes, video intros, skill summaries, and salary expectations. We also handle scheduling and interview coordination.

They’re Hired

Once you choose your candidate, we assist with contracts, payroll setup, compliance guidance, and onboarding. All backed by our 6-month free replacement guarantee.

Our Simple Process for Hiring Remote Call Center VA Teams

Our multi step hiring process removes the heavy lifting while ensuring you only meet fully vetted, high quality candidates. From role definition to final hire, we handle everything so you can hire confidently and fast.

Define Role

We work with you to understand your company culture, values, and exact role requirements.

Search & Screen

Jobs are distributed across multiple channels and pipelines, plus manual headhunting. We use Ai to screen tens of thousands of resumes monthly, then manually shortlist candidates, conduct interviews, and verify education, skills, and backgrounds.

You Meet Them

We present the top 3-5 finalists, complete with resumes, video intros, skill summaries, and salary expectations. We also handle scheduling and interview coordination.

They’re Hired

Once you choose your candidate, we assist with contracts, payroll setup, compliance guidance, and onboarding. All backed by our 6-month free replacement guarantee.

Our Simple Process for Hiring Remote Call Center VA Teams

Our multi step hiring process removes the heavy lifting while ensuring you only meet fully vetted, high quality candidates. From role definition to final hire, we handle everything so you can hire confidently and fast.

Define Role

We work with you to understand your company culture, values, and exact role requirements.

Search & Screen

Jobs are distributed across multiple channels and pipelines, plus manual headhunting. We use Ai to screen tens of thousands of resumes monthly, then manually shortlist candidates, conduct interviews, and verify education, skills, and backgrounds.

You Meet Them

We present the top 3-5 finalists, complete with resumes, video intros, skill summaries, and salary expectations. We also handle scheduling and interview coordination.

They’re Hired

Once you choose your candidate, we assist with contracts, payroll setup, compliance guidance, and onboarding. All backed by our 6-month free replacement guarantee.

Our Simple Process for Hiring Remote Call Center VA Teams

Our multi step hiring process removes the heavy lifting while ensuring you only meet fully vetted, high quality candidates. From role definition to final hire, we handle everything so you can hire confidently and fast.

Define Role

We work with you to understand your company culture, values, and exact role requirements.

Search & Screen

Jobs are distributed across multiple channels and pipelines, plus manual headhunting. We use Ai to screen tens of thousands of resumes monthly, then manually shortlist candidates, conduct interviews, and verify education, skills, and backgrounds.

You Meet Them

We present the top 3-5 finalists, complete with resumes, video intros, skill summaries, and salary expectations. We also handle scheduling and interview coordination.

They’re Hired

Once you choose your candidate, we assist with contracts, payroll setup, compliance guidance, and onboarding. All backed by our 6-month free replacement guarantee.

Why Remote Call Center Virtual Assistant Teams Work

Why Remote Call Center Virtual Assistant Teams Work

Why Remote Call Center Virtual Assistant Teams Work

Virtual assistants succeed by blending language fluency, cultural alignment, and hands on experience. This makes it easy for businesses to scale operations without sacrificing quality.

Virtual assistants succeed by blending language fluency, cultural alignment, and hands on experience. This makes it easy for businesses to scale operations without sacrificing quality.

English Fluency

English Fluency

From AI screening to background checks and skills assessments, every step is covered.

Extensive Experience

Extensive Experience

Skilled professionals across industries and tools, ready to contribute from day one.

Cultural Compatibility

Cultural Compatibility

Alignment with Western work culture for smooth collaboration.

College Educated

College Educated

Alignment with Western work culture for smooth collaboration.

Bilingual Talent

Bilingual Talent

Alignment with Western work culture for smooth collaboration.

Why Choose Globaltize to Hire a Remote Call Center with Virtual Assistants
Why Choose Globaltize to Hire a Remote Call Center with Virtual Assistants
Why Choose Globaltize to Hire a Remote Call Center with Virtual Assistants

Global talent is everywhere, that’s why the biggest brands in the world rely on it. It’s not just about lowering payroll costs, it’s about accessing incredible talent globally.

Dedicated HR Manager

A dedicated HR Manager and seasoned recruiters guiding you through every step.

Custom Search
From Scratch

Every role is a 1-of-1 search built specifically for your business.

Complete
Candidate Profiles

Finalists include resumes, video intros, portfolios, interview notes, and salary data.

Candidate
Communication Managed

We handle all outreach, scheduling, and follow-ups so you don’t waste time.

Compliance & Payroll Guidance

We provide IRS-compliant tax forms, international offer templates, and payroll setup consultations.

Trusted Brand Recognition

Our presence across LATAM and Southeast Asia helps us attract top candidates faster.

Post-Hire Support

Ongoing check-ins to ensure performance and fit.

6-Month Free
Replacement Guarantee

6-Month Free Replacement Guarantee If a hire doesn’t work out, we’ll replace them at no cost.

your team’s productivity

reduce time-to-hire by over 50%

your team’s productivity

reduce time-to-hire by over 50%

your team’s productivity

reduce time-to-hire by over 50%

Save Time

Save Time

Our recruiters will quickly find you the top 1% of talent, completely hands-off.

Our recruiters will quickly find you the top 1% of talent, completely hands-off.

Save Money

Save Money

Reduce hiring costs and salaries by up to 80%.

Reduce hiring costs and salaries by up to 80%.

Drive Outcomes

Drive Outcomes

Hire the best candidate first time with our curated shortlists and in-depth profiles

Hire the best candidate first time with our curated shortlists and in-depth profiles

See Results

See Results

Experience the benefits of a remote Latin American team

Experience the benefits of a remote Latin American team

Regions Guide When Hiring a Medical Virtual Assistant

Learn the benefits, challenges, and opportunities of hiring talent across Latin America, Southeast Asia, South Africa, and locally. Explore each region’s strengths, cultural fit, and average costs.

Regions Guide When Hiring a Medical Virtual Assistant

Learn the benefits, challenges, and opportunities of hiring talent across Latin America, Southeast Asia, South Africa, and locally. Explore each region’s strengths, cultural fit, and average costs.

Regions Guide When Hiring a Medical Virtual Assistant

Learn the benefits, challenges, and opportunities of hiring talent across Latin America, Southeast Asia, South Africa, and locally. Explore each region’s strengths, cultural fit, and average costs.

Regions Guide When Hiring a Medical Virtual Assistant

Learn the benefits, challenges, and opportunities of hiring talent across Latin America, Southeast Asia, South Africa, and locally. Explore each region’s strengths, cultural fit, and average costs.

Hundreds of Happy Clients at Globaltize

Globaltize is proud to serve a variety of business types in various industries. Don’t just take our word for it! Check out some of our testimonials below based on clients past experiences..

Hundreds of Happy Clients at Globaltize

Globaltize is proud to serve a variety of business types in various industries. Don’t just take our word for it! Check out some of our testimonials below based on clients past experiences..

Hundreds of Happy Clients at Globaltize

Globaltize is proud to serve a variety of business types in various industries. Don’t just take our word for it! Check out some of our testimonials below based on clients past experiences..

Hundreds of Happy Clients at Globaltize

Globaltize is proud to serve a variety of business types in various industries. Don’t just take our word for it! Check out some of our testimonials below based on clients past experiences..

FAQs When Hiring Overseas

How quickly can we get started and what's the typical timeline?

What are your fees and pricing structure as well as candidate rates?

Our recruitment fee is a one-time payment of 35% of the candidate’s first-year salary, due only after a successful hire, with a refundable $500 deposit to start the search. All hires come with a 6-month guarantee and free replacement if needed. Candidate rates vary by role and region, with back-end roles averaging $6-8/hr, mid-level $8-12/hr, and technical $10-15+/hr. We’ll give you exact recommendations and help negotiate rates, but you always make the final offer.

What countries do you recruit from and what are the timezone considerations?

Are the workers employees or contractors, and how does the legal structure work?

What skill levels and experience do your candidates have?

What is their English proficiency and do they have an accent?

What happens if someone doesn't work out and what's your replacement guarantee?

What positions and roles do you typically fill?

How do you screen and vet candidates?

How are the workers managed day to day?

FAQs When Hiring Overseas

How quickly can we get started and what's the typical timeline?

What are your fees and pricing structure as well as candidate rates?

Our recruitment fee is a one-time payment of 35% of the candidate’s first-year salary, due only after a successful hire, with a refundable $500 deposit to start the search. All hires come with a 6-month guarantee and free replacement if needed. Candidate rates vary by role and region, with back-end roles averaging $6-8/hr, mid-level $8-12/hr, and technical $10-15+/hr. We’ll give you exact recommendations and help negotiate rates, but you always make the final offer.

What countries do you recruit from and what are the timezone considerations?

Are the workers employees or contractors, and how does the legal structure work?

What skill levels and experience do your candidates have?

What is their English proficiency and do they have an accent?

What happens if someone doesn't work out and what's your replacement guarantee?

What positions and roles do you typically fill?

How do you screen and vet candidates?

How are the workers managed day to day?

FAQs When Hiring Overseas

How quickly can we get started and what's the typical timeline?

What are your fees and pricing structure as well as candidate rates?

Our recruitment fee is a one-time payment of 35% of the candidate’s first-year salary, due only after a successful hire, with a refundable $500 deposit to start the search. All hires come with a 6-month guarantee and free replacement if needed. Candidate rates vary by role and region, with back-end roles averaging $6-8/hr, mid-level $8-12/hr, and technical $10-15+/hr. We’ll give you exact recommendations and help negotiate rates, but you always make the final offer.

What countries do you recruit from and what are the timezone considerations?

Are the workers employees or contractors, and how does the legal structure work?

What skill levels and experience do your candidates have?

What is their English proficiency and do they have an accent?

What happens if someone doesn't work out and what's your replacement guarantee?

What positions and roles do you typically fill?

How do you screen and vet candidates?

How are the workers managed day to day?

FAQs When Hiring Overseas

How quickly can we get started and what's the typical timeline?

What are your fees and pricing structure as well as candidate rates?

Our recruitment fee is a one-time payment of 35% of the candidate’s first-year salary, due only after a successful hire, with a refundable $500 deposit to start the search. All hires come with a 6-month guarantee and free replacement if needed. Candidate rates vary by role and region, with back-end roles averaging $6-8/hr, mid-level $8-12/hr, and technical $10-15+/hr. We’ll give you exact recommendations and help negotiate rates, but you always make the final offer.

What countries do you recruit from and what are the timezone considerations?

Are the workers employees or contractors, and how does the legal structure work?

What skill levels and experience do your candidates have?

What is their English proficiency and do they have an accent?

What happens if someone doesn't work out and what's your replacement guarantee?

What positions and roles do you typically fill?

How do you screen and vet candidates?

How are the workers managed day to day?

Our Promise When Hiring a Medical Virtual Assistant

Our Promise When Hiring a Medical Virtual Assistant

Our Promise When Hiring a Medical Virtual Assistant

Top-Tier Talent,

Hassle Free

We manage sourcing, screening, and vetting so you only meet the best.

Flexible Hiring Solutions

Hire part-time, full-time, or on a project basis.

100% Satisfaction Guarantee

Not satisfied? We’ll replace your hire at no cost.

Build Your Global Dream Team in

3 Simple Steps

Recruitment, global payments, and tracking all taken care of for you, so you can focus on what you do best.

1

Recruit Your Global Talent

We’ll source and present the top candidates ready to join your team, completely done for you and ready to be hired.

2

Pay & Track Them Seamlessly

Once hired, onboard them with our all-in-one contractor management software that handles global payments, compliance, and time tracking in a single platform.

3

Do What You Do Best

With your new hires, along with payments and tracking handled, you can now focus on scaling your business and growing your team doing what you do best.

Build Your Global Dream Team in

3 Simple Steps

Recruitment, global payments, and tracking all taken care of for you, so you can focus on what you do best.

1

Recruit Your Global Talent

We’ll source and present the top candidates ready to join your team, completely done for you and ready to be hired.

2

Pay & Track Them Seamlessly

Once hired, onboard them with our all-in-one contractor management software that handles global payments, compliance, and time tracking in a single platform.

3

Do What You Do Best

With your new hires, along with payments and tracking handled, you can now focus on scaling your business and growing your team doing what you do best.

Build Your Global Dream Team in

3 Simple Steps

Recruitment, global payments, and tracking all taken care of for you, so you can focus on what you do best.

1

Recruit Your Global Talent

We’ll source and present the top candidates ready to join your team, completely done for you and ready to be hired.

2

Pay & Track Them Seamlessly

Once hired, onboard them with our all-in-one contractor management software that handles global payments, compliance, and time tracking in a single platform.

3

Do What You Do Best

With your new hires, along with payments and tracking handled, you can now focus on scaling your business and growing your team doing what you do best.

Build Your Global Dream Team in 3 Simple Steps

Recruitment, global payments, and tracking all taken care of for you, so you can focus on what you do best.

1

Recruit Your Global Talent

We’ll source and present the top candidates ready to join your team, completely done for you and ready to be hired.

2

Pay & Track Them Seamlessly

Once hired, onboard them with our all-in-one contractor management software that handles global payments, compliance, and time tracking in a single platform.

3

Do What You Do Best

With your new hires, along with payments and tracking handled, you can now focus on scaling your business and growing your team doing what you do best.