Live Chat Agents

Live Chat Agents

Hire Live Chat Agents

Hire Live Chat Agents

Hire Live Chat Agents

Hire Live Chat Agents

Hire live chat agent virtual assistants to engage website visitors, answer questions, and convert leads. Remote live chat VAs from the Philippines, India, and Latin America deliver real-time chat support, sales assistance, and lead qualification at competitive rates. Increase conversions with virtual assistants experienced in multi-chat management, proactive engagement, and conversational selling.

Hire live chat agent virtual assistants to engage website visitors, answer questions, and convert leads. Remote live chat VAs from the Philippines, India, and Latin America deliver real-time chat support, sales assistance, and lead qualification at competitive rates. Increase conversions with virtual assistants experienced in multi-chat management, proactive engagement, and conversational selling.

Hire live chat agent virtual assistants to engage website visitors, answer questions, and convert leads. Remote live chat VAs from the Philippines, India, and Latin America deliver real-time chat support, sales assistance, and lead qualification at competitive rates. Increase conversions with virtual assistants experienced in multi-chat management, proactive engagement, and conversational selling.

Photo of luxury living room
Photo of luxury living room
Photo of luxury living room
Photo of luxury living room
Photo of luxury living room

What Tasks Can Live Chat Agent VAs Do?

What Tasks Can Live Chat Agent VAs Do?

Overseas live chat agent virtual assistants provide instant support that captures visitors at critical decision moments. They engage website visitors proactively with targeted chat invitations, answer product questions and objections in real-time, qualify leads and capture contact information, and guide visitors toward purchases or bookings. Remote live chat VAs excel at managing multiple simultaneous conversations, type quickly and accurately while maintaining friendly tone, and deliver the immediate, personalized assistance that reduces bounce rates, increases conversions, and creates positive brand impressions through responsive chat experiences that meet modern customer expectations.

Overseas live chat agent virtual assistants provide instant support that captures visitors at critical decision moments. They engage website visitors proactively with targeted chat invitations, answer product questions and objections in real-time, qualify leads and capture contact information, and guide visitors toward purchases or bookings. Remote live chat VAs excel at managing multiple simultaneous conversations, type quickly and accurately while maintaining friendly tone, and deliver the immediate, personalized assistance that reduces bounce rates, increases conversions, and creates positive brand impressions through responsive chat experiences that meet modern customer expectations.

Proactive Chat Engagement

Initiate proactive chat invitations to visitors, engage visitors at strategic page moments, use targeted chat triggers, greet visitors warmly, offer assistance proactively, and capture visitor attention.

Real-Time Customer Support

Provide instant answers to customer questions, resolve issues during chat sessions, offer solutions and guidance, handle multiple chats simultaneously, maintain quick response times, and deliver immediate support.

Sales Assistance & Product Guidance

Assist visitors with product selection, answer pre-purchase questions, provide product recommendations, overcome objections in chat, guide purchase decisions, and support sales conversions.

Lead Qualification & Capture

Qualify leads through chat conversations, ask qualifying questions, capture contact information, identify sales opportunities, route qualified leads appropriately, and generate sales pipeline.

Multi-Chat Management

Handle multiple chat conversations simultaneously, switch between chats efficiently, maintain context across conversations, prioritize urgent chats, manage chat queues, and optimize chat capacity.

Chat Metrics & Performance

Track chat metrics like response time and resolution rate, maintain high customer satisfaction scores, monitor chat volume and availability, optimize chat performance, measure conversion rates, and improve chat effectiveness.

Our Simple Process for Hiring Live Chat Agent VAs

Our multi step hiring process removes the heavy lifting while ensuring you only meet fully vetted, high quality candidates. From role definition to final hire, we handle everything so you can hire confidently and fast.

Define Role

We work with you to understand your company culture, values, and exact role requirements.

Search & Screen

Jobs are distributed across multiple channels and pipelines, plus manual headhunting. We use Ai to screen tens of thousands of resumes monthly, then manually shortlist candidates, conduct interviews, and verify education, skills, and backgrounds.

You Meet Them

We present the top 3-5 finalists, complete with resumes, video intros, skill summaries, and salary expectations. We also handle scheduling and interview coordination.

They’re Hired

Once you choose your candidate, we assist with contracts, payroll setup, compliance guidance, and onboarding. All backed by our 6-month free replacement guarantee.

Our Simple Process for Hiring Live Chat Agent VAs

Our multi step hiring process removes the heavy lifting while ensuring you only meet fully vetted, high quality candidates. From role definition to final hire, we handle everything so you can hire confidently and fast.

Define Role

We work with you to understand your company culture, values, and exact role requirements.

Search & Screen

Jobs are distributed across multiple channels and pipelines, plus manual headhunting. We use Ai to screen tens of thousands of resumes monthly, then manually shortlist candidates, conduct interviews, and verify education, skills, and backgrounds.

You Meet Them

We present the top 3-5 finalists, complete with resumes, video intros, skill summaries, and salary expectations. We also handle scheduling and interview coordination.

They’re Hired

Once you choose your candidate, we assist with contracts, payroll setup, compliance guidance, and onboarding. All backed by our 6-month free replacement guarantee.

Our Simple Process for Hiring Live Chat Agent VAs

Our multi step hiring process removes the heavy lifting while ensuring you only meet fully vetted, high quality candidates. From role definition to final hire, we handle everything so you can hire confidently and fast.

Define Role

We work with you to understand your company culture, values, and exact role requirements.

Search & Screen

Jobs are distributed across multiple channels and pipelines, plus manual headhunting. We use Ai to screen tens of thousands of resumes monthly, then manually shortlist candidates, conduct interviews, and verify education, skills, and backgrounds.

You Meet Them

We present the top 3-5 finalists, complete with resumes, video intros, skill summaries, and salary expectations. We also handle scheduling and interview coordination.

They’re Hired

Once you choose your candidate, we assist with contracts, payroll setup, compliance guidance, and onboarding. All backed by our 6-month free replacement guarantee.

Our Simple Process for Hiring Live Chat Agent VAs

Our multi step hiring process removes the heavy lifting while ensuring you only meet fully vetted, high quality candidates. From role definition to final hire, we handle everything so you can hire confidently and fast.

Define Role

We work with you to understand your company culture, values, and exact role requirements.

Search & Screen

Jobs are distributed across multiple channels and pipelines, plus manual headhunting. We use Ai to screen tens of thousands of resumes monthly, then manually shortlist candidates, conduct interviews, and verify education, skills, and backgrounds.

You Meet Them

We present the top 3-5 finalists, complete with resumes, video intros, skill summaries, and salary expectations. We also handle scheduling and interview coordination.

They’re Hired

Once you choose your candidate, we assist with contracts, payroll setup, compliance guidance, and onboarding. All backed by our 6-month free replacement guarantee.

Why Remote Live Chat Agent Virtual Assistants Work

Why Remote Live Chat Agent Virtual Assistants Work

Why Remote Live Chat Agent Virtual Assistants Work

Virtual assistants succeed by blending language fluency, cultural alignment, and hands on experience. This makes it easy for businesses to scale operations without sacrificing quality.

Virtual assistants succeed by blending language fluency, cultural alignment, and hands on experience. This makes it easy for businesses to scale operations without sacrificing quality.

English Fluency

English Fluency

From AI screening to background checks and skills assessments, every step is covered.

Extensive Experience

Extensive Experience

Skilled professionals across industries and tools, ready to contribute from day one.

Cultural Compatibility

Cultural Compatibility

Alignment with Western work culture for smooth collaboration.

College Educated

College Educated

Alignment with Western work culture for smooth collaboration.

Bilingual Talent

Bilingual Talent

Alignment with Western work culture for smooth collaboration.

Why Choose Globaltize to Hire Live Chat Agent Virtual Assistants
Why Choose Globaltize to Hire Live Chat Agent Virtual Assistants
Why Choose Globaltize to Hire Live Chat Agent Virtual Assistants

Global talent is everywhere, that’s why the biggest brands in the world rely on it. It’s not just about lowering payroll costs, it’s about accessing incredible talent globally.

Dedicated HR Manager

A dedicated HR Manager and seasoned recruiters guiding you through every step.

Custom Search
From Scratch

Every role is a 1-of-1 search built specifically for your business.

Complete
Candidate Profiles

Finalists include resumes, video intros, portfolios, interview notes, and salary data.

Candidate
Communication Managed

We handle all outreach, scheduling, and follow-ups so you don’t waste time.

Compliance & Payroll Guidance

We provide IRS-compliant tax forms, international offer templates, and payroll setup consultations.

Trusted Brand Recognition

Our presence across LATAM and Southeast Asia helps us attract top candidates faster.

Post-Hire Support

Ongoing check-ins to ensure performance and fit.

6-Month Free
Replacement Guarantee

6-Month Free Replacement Guarantee If a hire doesn’t work out, we’ll replace them at no cost.

your team’s productivity

reduce time-to-hire by over 50%

your team’s productivity

reduce time-to-hire by over 50%

your team’s productivity

reduce time-to-hire by over 50%

Save Time

Save Time

Our recruiters will quickly find you the top 1% of talent, completely hands-off.

Our recruiters will quickly find you the top 1% of talent, completely hands-off.

Save Money

Save Money

Reduce hiring costs and salaries by up to 80%.

Reduce hiring costs and salaries by up to 80%.

Drive Outcomes

Drive Outcomes

Hire the best candidate first time with our curated shortlists and in-depth profiles

Hire the best candidate first time with our curated shortlists and in-depth profiles

See Results

See Results

Experience the benefits of a remote Latin American team

Experience the benefits of a remote Latin American team

Regions Guide When Hiring a Medical Virtual Assistant

Learn the benefits, challenges, and opportunities of hiring talent across Latin America, Southeast Asia, South Africa, and locally. Explore each region’s strengths, cultural fit, and average costs.

Regions Guide When Hiring a Medical Virtual Assistant

Learn the benefits, challenges, and opportunities of hiring talent across Latin America, Southeast Asia, South Africa, and locally. Explore each region’s strengths, cultural fit, and average costs.

Regions Guide When Hiring a Medical Virtual Assistant

Learn the benefits, challenges, and opportunities of hiring talent across Latin America, Southeast Asia, South Africa, and locally. Explore each region’s strengths, cultural fit, and average costs.

Regions Guide When Hiring a Medical Virtual Assistant

Learn the benefits, challenges, and opportunities of hiring talent across Latin America, Southeast Asia, South Africa, and locally. Explore each region’s strengths, cultural fit, and average costs.

Hundreds of Happy Clients at Globaltize

Globaltize is proud to serve a variety of business types in various industries. Don’t just take our word for it! Check out some of our testimonials below based on clients past experiences..

Hundreds of Happy Clients at Globaltize

Globaltize is proud to serve a variety of business types in various industries. Don’t just take our word for it! Check out some of our testimonials below based on clients past experiences..

Hundreds of Happy Clients at Globaltize

Globaltize is proud to serve a variety of business types in various industries. Don’t just take our word for it! Check out some of our testimonials below based on clients past experiences..

Hundreds of Happy Clients at Globaltize

Globaltize is proud to serve a variety of business types in various industries. Don’t just take our word for it! Check out some of our testimonials below based on clients past experiences..

FAQs When Hiring Overseas

How quickly can we get started and what's the typical timeline?

What are your fees and pricing structure as well as candidate rates?

Our recruitment fee is a one-time payment of 35% of the candidate’s first-year salary, due only after a successful hire, with a refundable $500 deposit to start the search. All hires come with a 6-month guarantee and free replacement if needed. Candidate rates vary by role and region, with back-end roles averaging $6-8/hr, mid-level $8-12/hr, and technical $10-15+/hr. We’ll give you exact recommendations and help negotiate rates, but you always make the final offer.

What countries do you recruit from and what are the timezone considerations?

Are the workers employees or contractors, and how does the legal structure work?

What skill levels and experience do your candidates have?

What is their English proficiency and do they have an accent?

What happens if someone doesn't work out and what's your replacement guarantee?

What positions and roles do you typically fill?

How do you screen and vet candidates?

How are the workers managed day to day?

FAQs When Hiring Overseas

How quickly can we get started and what's the typical timeline?

What are your fees and pricing structure as well as candidate rates?

Our recruitment fee is a one-time payment of 35% of the candidate’s first-year salary, due only after a successful hire, with a refundable $500 deposit to start the search. All hires come with a 6-month guarantee and free replacement if needed. Candidate rates vary by role and region, with back-end roles averaging $6-8/hr, mid-level $8-12/hr, and technical $10-15+/hr. We’ll give you exact recommendations and help negotiate rates, but you always make the final offer.

What countries do you recruit from and what are the timezone considerations?

Are the workers employees or contractors, and how does the legal structure work?

What skill levels and experience do your candidates have?

What is their English proficiency and do they have an accent?

What happens if someone doesn't work out and what's your replacement guarantee?

What positions and roles do you typically fill?

How do you screen and vet candidates?

How are the workers managed day to day?

FAQs When Hiring Overseas

How quickly can we get started and what's the typical timeline?

What are your fees and pricing structure as well as candidate rates?

Our recruitment fee is a one-time payment of 35% of the candidate’s first-year salary, due only after a successful hire, with a refundable $500 deposit to start the search. All hires come with a 6-month guarantee and free replacement if needed. Candidate rates vary by role and region, with back-end roles averaging $6-8/hr, mid-level $8-12/hr, and technical $10-15+/hr. We’ll give you exact recommendations and help negotiate rates, but you always make the final offer.

What countries do you recruit from and what are the timezone considerations?

Are the workers employees or contractors, and how does the legal structure work?

What skill levels and experience do your candidates have?

What is their English proficiency and do they have an accent?

What happens if someone doesn't work out and what's your replacement guarantee?

What positions and roles do you typically fill?

How do you screen and vet candidates?

How are the workers managed day to day?

FAQs When Hiring Overseas

How quickly can we get started and what's the typical timeline?

What are your fees and pricing structure as well as candidate rates?

Our recruitment fee is a one-time payment of 35% of the candidate’s first-year salary, due only after a successful hire, with a refundable $500 deposit to start the search. All hires come with a 6-month guarantee and free replacement if needed. Candidate rates vary by role and region, with back-end roles averaging $6-8/hr, mid-level $8-12/hr, and technical $10-15+/hr. We’ll give you exact recommendations and help negotiate rates, but you always make the final offer.

What countries do you recruit from and what are the timezone considerations?

Are the workers employees or contractors, and how does the legal structure work?

What skill levels and experience do your candidates have?

What is their English proficiency and do they have an accent?

What happens if someone doesn't work out and what's your replacement guarantee?

What positions and roles do you typically fill?

How do you screen and vet candidates?

How are the workers managed day to day?

Our Promise When Hiring a Medical Virtual Assistant

Our Promise When Hiring a Medical Virtual Assistant

Our Promise When Hiring a Medical Virtual Assistant

Top-Tier Talent,

Hassle Free

We manage sourcing, screening, and vetting so you only meet the best.

Flexible Hiring Solutions

Hire part-time, full-time, or on a project basis.

100% Satisfaction Guarantee

Not satisfied? We’ll replace your hire at no cost.

Build Your Global Dream Team in

3 Simple Steps

Recruitment, global payments, and tracking all taken care of for you, so you can focus on what you do best.

1

Recruit Your Global Talent

We’ll source and present the top candidates ready to join your team, completely done for you and ready to be hired.

2

Pay & Track Them Seamlessly

Once hired, onboard them with our all-in-one contractor management software that handles global payments, compliance, and time tracking in a single platform.

3

Do What You Do Best

With your new hires, along with payments and tracking handled, you can now focus on scaling your business and growing your team doing what you do best.

Build Your Global Dream Team in

3 Simple Steps

Recruitment, global payments, and tracking all taken care of for you, so you can focus on what you do best.

1

Recruit Your Global Talent

We’ll source and present the top candidates ready to join your team, completely done for you and ready to be hired.

2

Pay & Track Them Seamlessly

Once hired, onboard them with our all-in-one contractor management software that handles global payments, compliance, and time tracking in a single platform.

3

Do What You Do Best

With your new hires, along with payments and tracking handled, you can now focus on scaling your business and growing your team doing what you do best.

Build Your Global Dream Team in

3 Simple Steps

Recruitment, global payments, and tracking all taken care of for you, so you can focus on what you do best.

1

Recruit Your Global Talent

We’ll source and present the top candidates ready to join your team, completely done for you and ready to be hired.

2

Pay & Track Them Seamlessly

Once hired, onboard them with our all-in-one contractor management software that handles global payments, compliance, and time tracking in a single platform.

3

Do What You Do Best

With your new hires, along with payments and tracking handled, you can now focus on scaling your business and growing your team doing what you do best.

Build Your Global Dream Team in 3 Simple Steps

Recruitment, global payments, and tracking all taken care of for you, so you can focus on what you do best.

1

Recruit Your Global Talent

We’ll source and present the top candidates ready to join your team, completely done for you and ready to be hired.

2

Pay & Track Them Seamlessly

Once hired, onboard them with our all-in-one contractor management software that handles global payments, compliance, and time tracking in a single platform.

3

Do What You Do Best

With your new hires, along with payments and tracking handled, you can now focus on scaling your business and growing your team doing what you do best.