Hire a Live Chat Support Agent Virtual Assistant
Hire a Live Chat Support Agent Virtual Assistant
Hire a Live Chat Support Agent Virtual Assistant
Get a dedicated Live Chat Agent who handles multiple conversations at once, resolves issues in real time, and leaves every customer feeling heard.
Get a dedicated Live Chat Agent who handles multiple conversations at once, resolves issues in real time, and leaves every customer feeling heard.
START HIRING
START HIRING
START HIRING
Top 1%
Top 1%
Cost savings vs. US hire
Cost savings vs.
US hire
7-14 days
7-14 days
To your firstvetted shortlist
To your first
vetted shortlist
6 months
6 months
Free Replacement Guarantee
Free Replacement Guarantee
50%+
Avg. reduction in first response time on live chat
$30K+
Estimated annual savings vs. hiring a Live Chat Agent in the US
Week 1
First chat queue covered from the very first week
100%
Dedicated to your brand, not a side project
What Can a Live Chat Support Agent Handle?
Your Live Chat Agent isn't just typing fast, they own real-time customer experience. From first message through resolution, they keep response times low and satisfaction high.
Live Chat & Messaging
Manage multiple live conversations at once without customers feeling like they're waiting in line.
Ticket Resolution
Resolve issues in the chat itself whenever possible, cutting down on unnecessary escalations.
First Response Time
Respond fast and accurately, since speed is often what separates good support from great support.
CRM & Help Desk Documentation
Log conversations and outcomes accurately so context never gets lost between sessions.
Tone & Brand Voice
Keep every conversation warm and on-brand, even when customers arrive frustrated.
Peak-Hour Coverage
Cover peak chat volume hours reliably so customers get fast answers when they need them most.
What Can a Live Chat Support Agent Handle?
Your Live Chat Agent isn't just typing fast, they own real-time customer experience. From first message through resolution, they keep response times low and satisfaction high.
Live Chat & Messaging
Manage multiple live conversations at once without customers feeling like they're waiting in line.
Ticket Resolution
Resolve issues in the chat itself whenever possible, cutting down on unnecessary escalations.
First Response Time
Respond fast and accurately, since speed is often what separates good support from great support.
CRM & Help Desk Documentation
Log conversations and outcomes accurately so context never gets lost between sessions.
Tone & Brand Voice
Keep every conversation warm and on-brand, even when customers arrive frustrated.
Peak-Hour Coverage
Cover peak chat volume hours reliably so customers get fast answers when they need them most.
What Can a Live Chat Support Agent Handle?
Your Live Chat Agent isn't just typing fast, they own real-time customer experience. From first message through resolution, they keep response times low and satisfaction high.
Live Chat & Messaging
Manage multiple live conversations at once without customers feeling like they're waiting in line.
Ticket Resolution
Resolve issues in the chat itself whenever possible, cutting down on unnecessary escalations.
First Response Time
Respond fast and accurately, since speed is often what separates good support from great support.
CRM & Help Desk Documentation
Log conversations and outcomes accurately so context never gets lost between sessions.
Tone & Brand Voice
Keep every conversation warm and on-brand, even when customers arrive frustrated.
Peak-Hour Coverage
Cover peak chat volume hours reliably so customers get fast answers when they need them most.
What Can a Live Chat Support Agent Handle?
Your Live Chat Agent isn't just typing fast, they own real-time customer experience. From first message through resolution, they keep response times low and satisfaction high.
Live Chat & Messaging
Manage multiple live conversations at once without customers feeling like they're waiting in line.
Ticket Resolution
Resolve issues in the chat itself whenever possible, cutting down on unnecessary escalations.
First Response Time
Respond fast and accurately, since speed is often what separates good support from great support.
CRM & Help Desk Documentation
Log conversations and outcomes accurately so context never gets lost between sessions.
Tone & Brand Voice
Keep every conversation warm and on-brand, even when customers arrive frustrated.
Peak-Hour Coverage
Cover peak chat volume hours reliably so customers get fast answers when they need them most.
Why Hire a Dedicated Live Chat Support Agent?
Why Hire a Dedicated Live Chat Support Agent?
Chatbots frustrate customers with real problems. Call centers feel scripted. A dedicated agent who lives inside your product delivers faster, more consistent results.
Chatbots frustrate customers with real problems. Call centers feel scripted. A dedicated agent who lives inside your product delivers faster, more consistent results.
English Fluency
From AI screening to background checks and skills assessments, every step is covered.
Extensive Experience
Skilled professionals across industries and tools, ready to contribute from day one.
Cultural Compatibility
Alignment with Western work culture for smooth collaboration.
Strategic Thinking
Spots usability issues and challenges assumptions instead of just executing briefs.
Bilingual Talent
Fluent in English plus a second language, matched to your team's needs.
Tools Your Live Chat Support Agent Can Work With
Your agent is fluent in the tools that matter, from live chat platforms to ticket logging to reporting. They plug directly into your existing workflow.
Tools Your Live Chat Support Agent Can Work With
Your agent is fluent in the tools that matter, from live chat platforms to ticket logging to reporting. They plug directly into your existing workflow.
Tools Your Live Chat Support Agent Can Work With
Your agent is fluent in the tools that matter, from live chat platforms to ticket logging to reporting. They plug directly into your existing workflow.
Tools Your Live Chat Support Agent Can Work With
Your agent is fluent in the tools that matter, from live chat platforms to ticket logging to reporting. They plug directly into your existing workflow.
What Tasks Can Overseas Live Chat Support Agents Do
Fast live chat keeps customers from bouncing to a competitor. Slow chat kills conversions and trust. Here is when bringing in a dedicated Live Chat Agent pays off.
Your live chat response times are slow and customers are abandoning conversations
You are scaling and chat volume has outgrown your current support coverage
Your chat conversations aren't logged consistently, losing context between sessions
You have no coverage during peak hours and customers wait too long for a reply
You need dedicated chat coverage but cannot justify another $30K+ salary on the books
What Tasks Can Overseas Live Chat Support Agents Do
Fast live chat keeps customers from bouncing to a competitor. Slow chat kills conversions and trust. Here is when bringing in a dedicated Live Chat Agent pays off.
Your live chat response times are slow and customers are abandoning conversations
You are scaling and chat volume has outgrown your current support coverage
Your chat conversations aren't logged consistently, losing context between sessions
You have no coverage during peak hours and customers wait too long for a reply
You need dedicated chat coverage but cannot justify another $30K+ salary on the books
What Tasks Can Overseas Live Chat Support Agents Do
Fast live chat keeps customers from bouncing to a competitor. Slow chat kills conversions and trust. Here is when bringing in a dedicated Live Chat Agent pays off.
Your live chat response times are slow and customers are abandoning conversations
You are scaling and chat volume has outgrown your current support coverage
Your chat conversations aren't logged consistently, losing context between sessions
You have no coverage during peak hours and customers wait too long for a reply
You need dedicated chat coverage but cannot justify another $30K+ salary on the books
What Tasks Can Overseas Live Chat Support Agents Do
Fast live chat keeps customers from bouncing to a competitor. Slow chat kills conversions and trust. Here is when bringing in a dedicated Live Chat Agent pays off.
Your live chat response times are slow and customers are abandoning conversations
You are scaling and chat volume has outgrown your current support coverage
Your chat conversations aren't logged consistently, losing context between sessions
You have no coverage during peak hours and customers wait too long for a reply
You need dedicated chat coverage but cannot justify another $30K+ salary on the books
How We Help You Hire a Live Chat Support Agent
We filter thousands of candidates down to 3-5 fully vetted agents matched to your product and chat volume.
Define Role
Tell us your chat platform, volume, and coverage hours. We use this to build a precise search.
Search & Screen
Tell us your chat platform, volume, and coverage hours. We use this to build a precise search.
You Meet Them
We present your top 3-5 agents with profiles, video intros, skills assessments, and salary data.
They’re Hired
Contracts, payroll, compliance, and onboarding all handled. We're backed by a 6-month free replacement guarantee.
How We Help You Hire a Live Chat Support Agent
We filter thousands of candidates down to 3-5 fully vetted agents matched to your product and chat volume.
Define Role
Tell us your chat platform, volume, and coverage hours. We use this to build a precise search.
Search & Screen
Tell us your chat platform, volume, and coverage hours. We use this to build a precise search.
You Meet Them
We present your top 3-5 agents with profiles, video intros, skills assessments, and salary data.
They’re Hired
Contracts, payroll, compliance, and onboarding all handled. We're backed by a 6-month free replacement guarantee.
How We Help You Hire a Live Chat Support Agent
We filter thousands of candidates down to 3-5 fully vetted agents matched to your product and chat volume.
Define Role
Tell us your chat platform, volume, and coverage hours. We use this to build a precise search.
Search & Screen
Tell us your chat platform, volume, and coverage hours. We use this to build a precise search.
You Meet Them
We present your top 3-5 agents with profiles, video intros, skills assessments, and salary data.
They’re Hired
Contracts, payroll, compliance, and onboarding all handled. We're backed by a 6-month free replacement guarantee.
How We Help You Hire a Live Chat Support Agent
We filter thousands of candidates down to 3-5 fully vetted agents matched to your product and chat volume.
Define Role
Tell us your chat platform, volume, and coverage hours. We use this to build a precise search.
Search & Screen
Tell us your chat platform, volume, and coverage hours. We use this to build a precise search.
You Meet Them
We present your top 3-5 agents with profiles, video intros, skills assessments, and salary data.
They’re Hired
Contracts, payroll, compliance, and onboarding all handled. We're backed by a 6-month free replacement guarantee.
Hundreds of Happy Clients.
Globaltize is proud to serve a variety of business types in various industries. Don't just take our word for it.
Success by Role Type
Virtual Assistant
“They learned our processes so quickly and took it and ran. I am really big on team culture and the fit has been phenomenal, and I’m happy they are able to achieve their personal goals.”
- Alysha Richey
@ Veraclade.
Success by Role Type
Email Marketing Specialist
“Globaltize has been an incredible recruiting partner for us. The speed, the quality of candidates, and the way everything is presented has been by far the best experience we’ve had, and it’s helped us scale with really high-level talent.”
- Connor Rodgers
@ Social Scout
Success by Role Type
Bookkeeper
“A lot of proactive communication, which really helps us get ahead of any potential issues. We had navigated issues outside of our control with a lot of positivity, proactiveness, and transparency. I appreciate the communication, and again that proactive approach really goes a long way.”
- Claire Finders
@ AllSet Education
Success by Role Type
Software Developer
“Globaltize is great. The cost is extremely competitive, and the quality is great. I've worked with a lot of offshore developers from various countries and operators, and I am really pleased with working with Globaltize. We are now looking to add another developer!”
- Paul Bryzek
@ Carbon Sustain
Success by Role Type
Head of Finance
“We were able to find some amazing candidates to lead our finance and accounting divisions and have since brought in several people in marketing as well, all because of the quality. As a nonprofit, it's great to save on overhead and have more funds go toward the mission.”
- Corey Stary
@ Kahawa 1893
Success by Role Type
Sales Assistant, Content Creator
“Globaltize has helped us place two really critical hires, certainly the two most important of the last year. Martin is fantastic and has helped keep me sane, and with Brenda, we’ve been so pleased with her creativity and curiosity that we expanded her scope and she is now helping with our TikTok management.”
- Corey Stary
@ Kahawa 1893
Success by Role Type
eCommerce Specialist
“Our experience has been phenomenal, and the process was super simple. We truly say all the time that we don’t know what we would have done without our hire. From a work and ethical standpoint, we are really happy with the way Globaltize is running everything.”
- Corey Stary
@ FTL Bags
Success by Role Type
Senior Bookkeeper
“Globaltize provided me with an amazing team manager, he is fantastic! The startup process was very smooth, and I was presented with some excellent options to choose from. I was pleasantly surprised by how well they matched us with the right candidates. It was actually a tough decision, which shows the quality of their sourcing process.”
- Jennifer Montoya
@ Out of Site Bookkeeping
Success by Role Type
Executive Assistant
“The vetting process was pretty intense. I really appreciated that Globaltize was willing to find candidates based on different personality tools that my company already used for in-house hires. There’s something about their team’s willingness to find the right fit.”
- Roderick Walker
@ Tavros Care
Success by Role Type
SEO Specialist
“We went through five or six different companies, and Globaltize stood out right away. Within a week, we had four or five candidates, the resumes looked better than everyone else’s, and we hired one almost immediately. So far, they’ve had the best talent at the best prices, and we won’t go anywhere else.”
- Jeremiah Weilert
@ SeoTuners
Hundreds of Happy Clients.
Globaltize is proud to serve a variety of business types in various industries. Don't just take our word for it.
Success by Role Type
Virtual Assistant
“They learned our processes so quickly and took it and ran. I am really big on team culture and the fit has been phenomenal, and I’m happy they are able to achieve their personal goals.”
- Alysha Richey
@ Veraclade.
Success by Role Type
Email Marketing Specialist
“Globaltize has been an incredible recruiting partner for us. The speed, the quality of candidates, and the way everything is presented has been by far the best experience we’ve had, and it’s helped us scale with really high-level talent.”
- Connor Rodgers
@ Social Scout
Success by Role Type
Bookkeeper
“A lot of proactive communication, which really helps us get ahead of any potential issues. We had navigated issues outside of our control with a lot of positivity, proactiveness, and transparency. I appreciate the communication, and again that proactive approach really goes a long way.”
- Claire Finders
@ AllSet Education
Success by Role Type
Software Developer
“Globaltize is great. The cost is extremely competitive, and the quality is great. I've worked with a lot of offshore developers from various countries and operators, and I am really pleased with working with Globaltize. We are now looking to add another developer!”
- Paul Bryzek
@ Carbon Sustain
Success by Role Type
Head of Finance
“We were able to find some amazing candidates to lead our finance and accounting divisions and have since brought in several people in marketing as well, all because of the quality. As a nonprofit, it's great to save on overhead and have more funds go toward the mission.”
- Corey Stary
@ Kahawa 1893
Success by Role Type
Sales Assistant, Content Creator
“Globaltize has helped us place two really critical hires, certainly the two most important of the last year. Martin is fantastic and has helped keep me sane, and with Brenda, we’ve been so pleased with her creativity and curiosity that we expanded her scope and she is now helping with our TikTok management.”
- Corey Stary
@ Kahawa 1893
Success by Role Type
eCommerce Specialist
“Our experience has been phenomenal, and the process was super simple. We truly say all the time that we don’t know what we would have done without our hire. From a work and ethical standpoint, we are really happy with the way Globaltize is running everything.”
- Corey Stary
@ FTL Bags
Success by Role Type
Senior Bookkeeper
“Globaltize provided me with an amazing team manager, he is fantastic! The startup process was very smooth, and I was presented with some excellent options to choose from. I was pleasantly surprised by how well they matched us with the right candidates. It was actually a tough decision, which shows the quality of their sourcing process.”
- Jennifer Montoya
@ Out of Site Bookkeeping
Success by Role Type
Executive Assistant
“The vetting process was pretty intense. I really appreciated that Globaltize was willing to find candidates based on different personality tools that my company already used for in-house hires. There’s something about their team’s willingness to find the right fit.”
- Roderick Walker
@ Tavros Care
Success by Role Type
SEO Specialist
“We went through five or six different companies, and Globaltize stood out right away. Within a week, we had four or five candidates, the resumes looked better than everyone else’s, and we hired one almost immediately. So far, they’ve had the best talent at the best prices, and we won’t go anywhere else.”
- Jeremiah Weilert
@ SeoTuners
Hundreds of Happy Clients.
Globaltize is proud to serve a variety of business types in various industries. Don't just take our word for it.
Success by Role Type
Virtual Assistant
“They learned our processes so quickly and took it and ran. I am really big on team culture and the fit has been phenomenal, and I’m happy they are able to achieve their personal goals.”
- Alysha Richey
@ Veraclade.
Success by Role Type
Email Marketing Specialist
“Globaltize has been an incredible recruiting partner for us. The speed, the quality of candidates, and the way everything is presented has been by far the best experience we’ve had, and it’s helped us scale with really high-level talent.”
- Connor Rodgers
@ Social Scout
Success by Role Type
Bookkeeper
“A lot of proactive communication, which really helps us get ahead of any potential issues. We had navigated issues outside of our control with a lot of positivity, proactiveness, and transparency. I appreciate the communication, and again that proactive approach really goes a long way.”
- Claire Finders
@ AllSet Education
Success by Role Type
Head of Finance
“We were able to find some amazing candidates to lead our finance and accounting divisions and have since brought in several people in marketing as well, all because of the quality. As a nonprofit, it's great to save on overhead and have more funds go toward the mission.”
- Corey Stary
@ Kahawa 1893
Success by Role Type
Software Developer
“Globaltize is great. The cost is extremely competitive, and the quality is great. I've worked with a lot of offshore developers from various countries and operators, and I am really pleased with working with Globaltize. We are now looking to add another developer!”
- Paul Bryzek
@ Carbon Sustain
Success by Role Type
Sales Assistant, Content Creator
“Globaltize has helped us place two really critical hires, certainly the two most important of the last year. Martin is fantastic and has helped keep me sane, and with Brenda, we’ve been so pleased with her creativity and curiosity that we expanded her scope and she is now helping with our TikTok management.”
- Corey Stary
@ Kahawa 1893
Success by Role Type
eCommerce Specialist
“Our experience has been phenomenal, and the process was super simple. We truly say all the time that we don’t know what we would have done without our hire. From a work and ethical standpoint, we are really happy with the way Globaltize is running everything.”
- Corey Stary
@ FTL Bags
Success by Role Type
Senior Bookkeeper
“Globaltize provided me with an amazing team manager, he is fantastic! The startup process was very smooth, and I was presented with some excellent options to choose from. I was pleasantly surprised by how well they matched us with the right candidates. It was actually a tough decision, which shows the quality of their sourcing process.”
- Jennifer Montoya
@ Out of Site Bookkeeping
Success by Role Type
Executive Assistant
“The vetting process was pretty intense. I really appreciated that Globaltize was willing to find candidates based on different personality tools that my company already used for in-house hires. There’s something about their team’s willingness to find the right fit.”
- Roderick Walker
@ Tavros Care
Success by Role Type
SEO Specialist
“We went through five or six different companies, and Globaltize stood out right away. Within a week, we had four or five candidates, the resumes looked better than everyone else’s, and we hired one almost immediately. So far, they’ve had the best talent at the best prices, and we won’t go anywhere else.”
- Jeremiah Weilert
@ SeoTuners
Hundreds of Happy Clients.
Globaltize is proud to serve a variety of business types in various industries. Don't just take our word for it.
Success by Role Type
Virtual Assistant
“They learned our processes so quickly and took it and ran. I am really big on team culture and the fit has been phenomenal, and I’m happy they are able to achieve their personal goals.”
- Alysha Richey
@ Veraclade.
Success by Role Type
Email Marketing Specialist
“Globaltize has been an incredible recruiting partner for us. The speed, the quality of candidates, and the way everything is presented has been by far the best experience we’ve had, and it’s helped us scale with really high-level talent.”
- Connor Rodgers
@ Social Scout
Success by Role Type
Bookkeeper
“A lot of proactive communication, which really helps us get ahead of any potential issues. We had navigated issues outside of our control with a lot of positivity, proactiveness, and transparency. I appreciate the communication, and again that proactive approach really goes a long way.”
- Claire Finders
@ AllSet Education
Success by Role Type
Software Developer
“Globaltize is great. The cost is extremely competitive, and the quality is great. I've worked with a lot of offshore developers from various countries and operators, and I am really pleased with working with Globaltize. We are now looking to add another developer!”
- Paul Bryzek
@ Carbon Sustain
Success by Role Type
Head of Finance
“We were able to find some amazing candidates to lead our finance and accounting divisions and have since brought in several people in marketing as well, all because of the quality. As a nonprofit, it's great to save on overhead and have more funds go toward the mission.”
- Corey Stary
@ Kahawa 1893
Success by Role Type
Sales Assistant, Content Creator
“Globaltize has helped us place two really critical hires, certainly the two most important of the last year. Martin is fantastic and has helped keep me sane, and with Brenda, we’ve been so pleased with her creativity and curiosity that we expanded her scope and she is now helping with our TikTok management.”
- Corey Stary
@ Kahawa 1893
Success by Role Type
eCommerce Specialist
“Our experience has been phenomenal, and the process was super simple. We truly say all the time that we don’t know what we would have done without our hire. From a work and ethical standpoint, we are really happy with the way Globaltize is running everything.”
- Corey Stary
@ FTL Bags
Success by Role Type
Senior Bookkeeper
“Globaltize provided me with an amazing team manager, he is fantastic! The startup process was very smooth, and I was presented with some excellent options to choose from. I was pleasantly surprised by how well they matched us with the right candidates. It was actually a tough decision, which shows the quality of their sourcing process.”
- Jennifer Montoya
@ Out of Site Bookkeeping
Success by Role Type
Executive Assistant
“The vetting process was pretty intense. I really appreciated that Globaltize was willing to find candidates based on different personality tools that my company already used for in-house hires. There’s something about their team’s willingness to find the right fit.”
- Roderick Walker
@ Tavros Care
Success by Role Type
SEO Specialist
“We went through five or six different companies, and Globaltize stood out right away. Within a week, we had four or five candidates, the resumes looked better than everyone else’s, and we hired one almost immediately. So far, they’ve had the best talent at the best prices, and we won’t go anywhere else.”
- Jeremiah Weilert
@ SeoTuners
Why Choose Globaltize for Your Next Support Hire
Finding a great live chat agent is hard. Finding one who's fast and still sounds human is harder. Here is how we solve that.
Sales-Specialist Recruiters
Recruiters who understand what great real-time support looks like at scale.
Multi-Step Vetting Process
Role-specific assessments, live chat simulations, and structured interviews.
Dedicated Full-Time Partners
No agency reps juggling multiple clients' chat queues.
Compliance & Onboarding Handled
Contracts, payroll, and compliance managed across every region.
Full Candidate Profiles
Video introductions, skills assessments, and salary benchmarks for every finalist.
Trusted Brand Recognition
Our presence across LATAM, SE Asia, and South Africa attracts stronger candidates faster.
Post-Hire Support
Ongoing check-ins to ensure performance and fit.
6-Month Free Replacement Guarantee
If a hire doesn't work out, we'll replace them at no cost.
Sales-Specialist Recruiters
Recruiters who understand what great real-time support looks like at scale.
Multi-Step Vetting Process
Role-specific assessments, live chat simulations, and structured interviews.
Dedicated Full-Time Partners
No agency reps juggling multiple clients' chat queues.
Compliance & Onboarding Handled
Contracts, payroll, and compliance managed across every region.
Full Candidate Profiles
Video introductions, skills assessments, and salary benchmarks for every finalist.
Trusted Brand Recognition
Our presence across LATAM, SE Asia, and South Africa attracts stronger candidates faster.
Post-Hire Support
Ongoing check-ins to ensure performance and fit.
6-Month Free Replacement Guarantee
If a hire doesn't work out, we'll replace them at no cost.
Sales-Specialist Recruiters
Recruiters who understand what great real-time support looks like at scale.
Multi-Step Vetting Process
Role-specific assessments, live chat simulations, and structured interviews.
Dedicated Full-Time Partners
No agency reps juggling multiple clients' chat queues.
Compliance & Onboarding Handled
Contracts, payroll, and compliance managed across every region.
Full Candidate Profiles
Video introductions, skills assessments, and salary benchmarks for every finalist.
Trusted Brand Recognition
Our presence across LATAM, SE Asia, and South Africa attracts stronger candidates faster.
Post-Hire Support
Ongoing check-ins to ensure performance and fit.
6-Month Free Replacement Guarantee
If a hire doesn't work out, we'll replace them at no cost.
START HIRING
START HIRING
START HIRING
your team’s productivity
reduce time-to-hire by over 50%
your team’s productivity
reduce time-to-hire by over 50%
your team’s productivity
reduce time-to-hire by over 50%
Save Time
Save Time
Using our pre-vetted pool saves clients 100+ hours on hiring
Using our pre-vetted pool saves clients 100+ hours on hiring
Save Money
Save Money
Reduce hiring costs and salaries by up to 80%.
Reduce hiring costs and salaries by up to 80%.
Drive Outcomes
Drive Outcomes
Hire the best candidate first time with our curated shortlists and in-depth profiles
Hire the best candidate first time with our curated shortlists and in-depth profiles
See Results
See Results
Experience the benefits of a remote Latin American team
Experience the benefits of a remote Latin American team
Regions Guide When Hiring a Live Chat Support Virtual Assistant
Learn the benefits, challenges, and opportunities of hiring talent across Latin America, Southeast Asia, and beyond.
Regions Guide When Hiring a Live Chat Support Virtual Assistant
Learn the benefits, challenges, and opportunities of hiring talent across Latin America, Southeast Asia, and beyond.
Regions Guide When Hiring a Live Chat Support Virtual Assistant
Learn the benefits, challenges, and opportunities of hiring talent across Latin America, Southeast Asia, and beyond.
Regions Guide When Hiring a Live Chat Support Virtual Assistant
Learn the benefits, challenges, and opportunities of hiring talent across Latin America, Southeast Asia, and beyond.
Other Popular Roles to Hire For
Customer Support Specialist
Turn frustrated users into loyal ones.
EXPLORE
Account Manager
Retention is revenue. Keep clients for the long run.
EXPLORE
Sales Development Representative
The top-of-funnel engine your team needs.
EXPLORE
Lead Generation Specialist
A pipeline that never runs dry.
EXPLORE
VIEW ALL ROLES
Your Global Hiring Questions, Answered.
Everything you need to know before you start hiring globally. Explore answers to the questions we hear most from teams like yours.
How quickly can I have an operations hire in place?
Most administrative and operations roles are filled within 7–14 days. We have a strong pipeline of pre-vetted candidates across LATAM, SE Asia, and South Africa, so your search starts immediately. Once you approve finalists, placement typically happens within the same week.
Will my operations hire work in my time zone?
What does the replacement guarantee cover?
What seniority levels do you hire for in operations?
How is this different from hiring a freelancer or VA service?
How much can I save compared to hiring locally?
How quickly can I get started?
Most marketing agencies are matched within 7-14 business days.
Will my operations hire work in my time zone?
What does the replacement guarantee cover?
What seniority levels do you hire for in operations?
How is this different from hiring a freelancer or VA service?
How much can I save compared to hiring locally?
Ready to Scale Your Live Chat Coverage Without Scaling Your Payroll?
Book a free consultation and we'll walk you through which sales and support roles make the most sense for your pipeline.
BOOK A FREE CALL
Ready to Scale Your Live Chat Coverage Without Scaling Your Payroll?
Book a free consultation and we'll walk you through which sales and support roles make the most sense for your pipeline.
BOOK A FREE CALL
Ready to Scale Your Live Chat Coverage Without Scaling Your Payroll?
Book a free consultation and we'll walk you through which sales and support roles make the most sense for your pipeline.
BOOK A FREE CALL
Ready to Scale Your Live Chat Coverage Without Scaling Your Payroll?
Book a free consultation and we'll walk you through which sales and support roles make the most sense for your pipeline.
BOOK A FREE CALL
Our Promise When Hiring a Virtual Assistant
Our Promise When Hiring a Virtual Assistant
Our Promise When Hiring a Virtual Assistant
Top-Tier Talent,
Hassle Free
We manage sourcing, screening, and vetting so you only meet the best.
Flexible Hiring Solutions
Hire part-time, full-time, or on a project basis.
100% Satisfaction Guarantee
Not satisfied? We’ll replace your hire at no cost.
Ready to Hire a Live Chat Support Agent Today?
Every month without a dedicated agent is a month of response time, resolution, and customer satisfaction left on the table.
START HIRING
Ready to Hire a Live Chat Support Agent Today?
Every month without a dedicated agent is a month of response time, resolution, and customer satisfaction left on the table.
START HIRING
Ready to Hire a Live Chat Support Agent Today?
Every month without a dedicated agent is a month of response time, resolution, and customer satisfaction left on the table.
START HIRING
Ready to Hire a Live Chat Support Agent Today?
Every month without a dedicated agent is a month of response time, resolution, and customer satisfaction left on the table.
START HIRING