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Hire a Customer Support Specialist Virtual Assistant

Hire a Customer Support Specialist Virtual Assistant

Hire a Customer Support Specialist Virtual Assistant

Hire a Customer Support Specialist Virtual Assistant

Get a dedicated Support Specialist who resolves tickets fast, communicates clearly, and turns frustrated users into loyal ones.

Get a dedicated Support Specialist who resolves tickets fast, communicates clearly, and turns frustrated users into loyal ones.

Get a dedicated Support Specialist who resolves tickets fast, communicates clearly, and turns frustrated users into loyal ones.

START HIRING

START HIRING

START HIRING

Top 1%

Top 1%

Cost savings vs. US hire

Cost savings vs.

US hire

7-14 days

7-14 days

To your firstvetted shortlist

To your first

vetted shortlist

6 months

6 months

Free Replacement Guarantee

Free Replacement Guarantee

Hiring virtual assistant for remote business support

40%+

Avg. reduction in first response time

$34K+

Estimated annual savings vs. hiring a Support Specialist in the US

Week 1

First ticket queue cleared from the very first week

100%

Dedicated to your brand, not a side project

What Can a Customer Support Specialist Handle?

Your Support Specialist isn't just closing tickets, they own the full customer experience. From triage through resolution, they keep customers feeling heard instead of ignored.

Ticket Management

Triage and prioritize incoming tickets so urgent issues never sit in a queue too long.

Live Chat & Email Support

Respond across live chat and email with clear, helpful answers that resolve issues the first time.

Escalation Handling

Recognize when an issue needs escalation and route it correctly before it becomes a bigger problem.

Documentation & Knowledge Base

Maintain help docs and internal notes so answers stay consistent across the team.

Customer Communication

Communicate clearly and empathetically, even in frustrating or high-pressure situations.

Reporting & Feedback Loops

Track common issues and feed patterns back to product or ops so root causes get fixed.

What Can a Customer Support Specialist Handle?

Your Support Specialist isn't just closing tickets, they own the full customer experience. From triage through resolution, they keep customers feeling heard instead of ignored.

Ticket Management

Triage and prioritize incoming tickets so urgent issues never sit in a queue too long.

Live Chat & Email Support

Respond across live chat and email with clear, helpful answers that resolve issues the first time.

Escalation Handling

Recognize when an issue needs escalation and route it correctly before it becomes a bigger problem.

Documentation & Knowledge Base

Maintain help docs and internal notes so answers stay consistent across the team.

Customer Communication

Communicate clearly and empathetically, even in frustrating or high-pressure situations.

Reporting & Feedback Loops

Track common issues and feed patterns back to product or ops so root causes get fixed.

What Can a Customer Support Specialist Handle?

Your Support Specialist isn't just closing tickets, they own the full customer experience. From triage through resolution, they keep customers feeling heard instead of ignored.

Ticket Management

Triage and prioritize incoming tickets so urgent issues never sit in a queue too long.

Live Chat & Email Support

Respond across live chat and email with clear, helpful answers that resolve issues the first time.

Escalation Handling

Recognize when an issue needs escalation and route it correctly before it becomes a bigger problem.

Documentation & Knowledge Base

Maintain help docs and internal notes so answers stay consistent across the team.

Customer Communication

Communicate clearly and empathetically, even in frustrating or high-pressure situations.

Reporting & Feedback Loops

Track common issues and feed patterns back to product or ops so root causes get fixed.

What Can a Customer Support Specialist Handle?

Your Support Specialist isn't just closing tickets, they own the full customer experience. From triage through resolution, they keep customers feeling heard instead of ignored.

Ticket Management

Triage and prioritize incoming tickets so urgent issues never sit in a queue too long.

Live Chat & Email Support

Respond across live chat and email with clear, helpful answers that resolve issues the first time.

Escalation Handling

Recognize when an issue needs escalation and route it correctly before it becomes a bigger problem.

Documentation & Knowledge Base

Maintain help docs and internal notes so answers stay consistent across the team.

Customer Communication

Communicate clearly and empathetically, even in frustrating or high-pressure situations.

Reporting & Feedback Loops

Track common issues and feed patterns back to product or ops so root causes get fixed.

Why Hire a Dedicated Customer Support Specialist?

Why Hire a Dedicated Customer Support Specialist?

Outsourced call centers feel scripted. Freelancers are inconsistent. A dedicated specialist who lives inside your product delivers faster, more consistent results.

Outsourced call centers feel scripted. Freelancers are inconsistent. A dedicated specialist who lives inside your product delivers faster, more consistent results.

English Fluency

From AI screening to background checks and skills assessments, every step is covered.

Extensive Experience

Skilled professionals across industries and tools, ready to contribute from day one.

Cultural Compatibility

Alignment with Western work culture for smooth collaboration.

Strategic Thinking

Spots usability issues and challenges assumptions instead of just executing briefs.

Bilingual Talent

Fluent in English plus a second language, matched to your team’s needs.

Why Global Talent Works

Tools Your Customer Support Specialist Can Work With

Your specialist is fluent in the tools that matter, from ticketing to live chat to reporting. They plug directly into your existing workflow.

Tools Your Customer Support Specialist Can Work With

Your specialist is fluent in the tools that matter, from ticketing to live chat to reporting. They plug directly into your existing workflow.

Tools Your Customer Support Specialist Can Work With

Your specialist is fluent in the tools that matter, from ticketing to live chat to reporting. They plug directly into your existing workflow.

Tools Your Customer Support Specialist Can Work With

Your specialist is fluent in the tools that matter, from ticketing to live chat to reporting. They plug directly into your existing workflow.

What Tasks Can Overseas Customer Support Specialists Do

Fast, clear support builds loyalty. Slow, inconsistent support drives churn. Here is when bringing in a dedicated Support Specialist pays off.

Your response times have been slipping and tickets are piling up

You are scaling and support volume has outgrown founder-led or ad hoc coverage

Your escalation process is unclear and issues bounce around before getting resolved

You have no documentation and every agent answers questions differently

You need dedicated support coverage but cannot justify another $34K+ salary on the books

What Tasks Can Overseas Customer Support Specialists Do

Fast, clear support builds loyalty. Slow, inconsistent support drives churn. Here is when bringing in a dedicated Support Specialist pays off.

Your response times have been slipping and tickets are piling up

You are scaling and support volume has outgrown founder-led or ad hoc coverage

Your escalation process is unclear and issues bounce around before getting resolved

You have no documentation and every agent answers questions differently

You need dedicated support coverage but cannot justify another $34K+ salary on the books

What Tasks Can Overseas Customer Support Specialists Do

Fast, clear support builds loyalty. Slow, inconsistent support drives churn. Here is when bringing in a dedicated Support Specialist pays off.

Your response times have been slipping and tickets are piling up

You are scaling and support volume has outgrown founder-led or ad hoc coverage

Your escalation process is unclear and issues bounce around before getting resolved

You have no documentation and every agent answers questions differently

You need dedicated support coverage but cannot justify another $34K+ salary on the books

What Tasks Can Overseas Customer Support Specialists Do

Fast, clear support builds loyalty. Slow, inconsistent support drives churn. Here is when bringing in a dedicated Support Specialist pays off.

Your response times have been slipping and tickets are piling up

You are scaling and support volume has outgrown founder-led or ad hoc coverage

Your escalation process is unclear and issues bounce around before getting resolved

You have no documentation and every agent answers questions differently

You need dedicated support coverage but cannot justify another $34K+ salary on the books

How We Help You Hire a Customer Support Specialist

We filter thousands of candidates down to 3-5 fully vetted specialists matched to your product and support volume.

Define Role

Tell us your support channels, volume, and tools. We use this to build a precise search.

Search & Screen

Tell us your support channels, volume, and tools. We use this to build a precise search.

You Meet Them

We present your top 3-5 specialists with profiles, video intros, skills assessments, and salary data.

They’re Hired

Contracts, payroll, compliance, and onboarding all handled. We're backed by a 6-month free replacement guarantee.

How We Help You Hire a Customer Support Specialist

We filter thousands of candidates down to 3-5 fully vetted specialists matched to your product and support volume.

Define Role

Tell us your support channels, volume, and tools. We use this to build a precise search.

Search & Screen

Tell us your support channels, volume, and tools. We use this to build a precise search.

You Meet Them

We present your top 3-5 specialists with profiles, video intros, skills assessments, and salary data.

They’re Hired

Contracts, payroll, compliance, and onboarding all handled. We're backed by a 6-month free replacement guarantee.

How We Help You Hire a Customer Support Specialist

We filter thousands of candidates down to 3-5 fully vetted specialists matched to your product and support volume.

Define Role

Tell us your support channels, volume, and tools. We use this to build a precise search.

Search & Screen

Tell us your support channels, volume, and tools. We use this to build a precise search.

You Meet Them

We present your top 3-5 specialists with profiles, video intros, skills assessments, and salary data.

They’re Hired

Contracts, payroll, compliance, and onboarding all handled. We're backed by a 6-month free replacement guarantee.

How We Help You Hire a Customer Support Specialist

We filter thousands of candidates down to 3-5 fully vetted specialists matched to your product and support volume.

Define Role

Tell us your support channels, volume, and tools. We use this to build a precise search.

Search & Screen

Tell us your support channels, volume, and tools. We use this to build a precise search.

You Meet Them

We present your top 3-5 specialists with profiles, video intros, skills assessments, and salary data.

They’re Hired

Contracts, payroll, compliance, and onboarding all handled. We're backed by a 6-month free replacement guarantee.

Hundreds of Happy Clients.

Globaltize is proud to serve a variety of business types in various industries. Don't just take our word for it.

  • Success by Role Type

    Virtual Assistant

    Thumbnail

    “They learned our processes so quickly and took it and ran. I am really big on team culture and the fit has been phenomenal, and I’m happy they are able to achieve their personal goals.”

    - Alysha Richey

    @ Veraclade.

  • Success by Role Type

    Email Marketing Specialist

    Thumbnail

    “Globaltize has been an incredible recruiting partner for us. The speed, the quality of candidates, and the way everything is presented has been by far the best experience we’ve had, and it’s helped us scale with really high-level talent.”

    - Connor Rodgers

    @ Social Scout

  • Success by Role Type

    Bookkeeper

    Thumbnail

    “A lot of proactive communication, which really helps us get ahead of any potential issues. We had navigated issues outside of our control with a lot of positivity, proactiveness, and transparency. I appreciate the communication, and again that proactive approach really goes a long way.”

    - Claire Finders

    @ AllSet Education

  • Success by Role Type

    Software Developer

    Thumbnail

    “Globaltize is great. The cost is extremely competitive, and the quality is great. I've worked with a lot of offshore developers from various countries and operators, and I am really pleased with working with Globaltize. We are now looking to add another developer!”

    - Paul Bryzek

    @ Carbon Sustain

  • Success by Role Type

    Head of Finance

    Thumbnail

    “We were able to find some amazing candidates to lead our finance and accounting divisions and have since brought in several people in marketing as well, all because of the quality. As a nonprofit, it's great to save on overhead and have more funds go toward the mission.”

    - Corey Stary

    @ Kahawa 1893

  • Success by Role Type

    Sales Assistant, Content Creator

    Thumbnail

    “Globaltize has helped us place two really critical hires, certainly the two most important of the last year. Martin is fantastic and has helped keep me sane, and with Brenda, we’ve been so pleased with her creativity and curiosity that we expanded her scope and she is now helping with our TikTok management.”

    - Corey Stary

    @ Kahawa 1893

  • Success by Role Type

    eCommerce Specialist

    Thumbnail

    “Our experience has been phenomenal, and the process was super simple. We truly say all the time that we don’t know what we would have done without our hire. From a work and ethical standpoint, we are really happy with the way Globaltize is running everything.”

    - Corey Stary

    @ FTL Bags

  • Success by Role Type

    Senior Bookkeeper

    Thumbnail

    “Globaltize provided me with an amazing team manager, he is fantastic! The startup process was very smooth, and I was presented with some excellent options to choose from. I was pleasantly surprised by how well they matched us with the right candidates. It was actually a tough decision, which shows the quality of their sourcing process.”

    - Jennifer Montoya

    @ Out of Site Bookkeeping

  • Success by Role Type

    Executive Assistant

    Thumbnail

    “The vetting process was pretty intense. I really appreciated that Globaltize was willing to find candidates based on different personality tools that my company already used for in-house hires. There’s something about their team’s willingness to find the right fit.”

    - Roderick Walker

    @ Tavros Care

  • Success by Role Type

    SEO Specialist

    Thumbnail

    “We went through five or six different companies, and Globaltize stood out right away. Within a week, we had four or five candidates, the resumes looked better than everyone else’s, and we hired one almost immediately. So far, they’ve had the best talent at the best prices, and we won’t go anywhere else.”

    - Jeremiah Weilert

    @ SeoTuners

Hundreds of Happy Clients.

Globaltize is proud to serve a variety of business types in various industries. Don't just take our word for it.

  • Success by Role Type

    Virtual Assistant
    Thumbnail

    “They learned our processes so quickly and took it and ran. I am really big on team culture and the fit has been phenomenal, and I’m happy they are able to achieve their personal goals.”

    - Alysha Richey

    @ Veraclade.

  • Success by Role Type

    Email Marketing Specialist
    Thumbnail

    “Globaltize has been an incredible recruiting partner for us. The speed, the quality of candidates, and the way everything is presented has been by far the best experience we’ve had, and it’s helped us scale with really high-level talent.”

    - Connor Rodgers

    @ Social Scout

  • Success by Role Type

    Bookkeeper
    Thumbnail

    “A lot of proactive communication, which really helps us get ahead of any potential issues. We had navigated issues outside of our control with a lot of positivity, proactiveness, and transparency. I appreciate the communication, and again that proactive approach really goes a long way.”

    - Claire Finders

    @ AllSet Education

  • Success by Role Type

    Head of Finance
    Thumbnail

    “We were able to find some amazing candidates to lead our finance and accounting divisions and have since brought in several people in marketing as well, all because of the quality. As a nonprofit, it's great to save on overhead and have more funds go toward the mission.”

    - Corey Stary

    @ Kahawa 1893

  • Success by Role Type

    Software Developer
    Thumbnail

    “Globaltize is great. The cost is extremely competitive, and the quality is great. I've worked with a lot of offshore developers from various countries and operators, and I am really pleased with working with Globaltize. We are now looking to add another developer!”

    - Paul Bryzek

    @ Carbon Sustain

  • Success by Role Type

    Sales Assistant, Content Creator
    Thumbnail

    “Globaltize has helped us place two really critical hires, certainly the two most important of the last year. Martin is fantastic and has helped keep me sane, and with Brenda, we’ve been so pleased with her creativity and curiosity that we expanded her scope and she is now helping with our TikTok management.”

    - Corey Stary

    @ Kahawa 1893

  • Success by Role Type

    eCommerce Specialist
    Thumbnail

    “Our experience has been phenomenal, and the process was super simple. We truly say all the time that we don’t know what we would have done without our hire. From a work and ethical standpoint, we are really happy with the way Globaltize is running everything.”

    - Corey Stary

    @ FTL Bags

  • Success by Role Type

    Senior Bookkeeper
    Thumbnail

    “Globaltize provided me with an amazing team manager, he is fantastic! The startup process was very smooth, and I was presented with some excellent options to choose from. I was pleasantly surprised by how well they matched us with the right candidates. It was actually a tough decision, which shows the quality of their sourcing process.”

    - Jennifer Montoya

    @ Out of Site Bookkeeping

  • Success by Role Type

    Executive Assistant
    Thumbnail

    “The vetting process was pretty intense. I really appreciated that Globaltize was willing to find candidates based on different personality tools that my company already used for in-house hires. There’s something about their team’s willingness to find the right fit.”

    - Roderick Walker

    @ Tavros Care

  • Success by Role Type

    SEO Specialist
    Thumbnail

    “We went through five or six different companies, and Globaltize stood out right away. Within a week, we had four or five candidates, the resumes looked better than everyone else’s, and we hired one almost immediately. So far, they’ve had the best talent at the best prices, and we won’t go anywhere else.”

    - Jeremiah Weilert

    @ SeoTuners

Hundreds of Happy Clients.

Globaltize is proud to serve a variety of business types in various industries. Don't just take our word for it.

  • Success by Role Type

    Virtual Assistant

    Thumbnail

    “They learned our processes so quickly and took it and ran. I am really big on team culture and the fit has been phenomenal, and I’m happy they are able to achieve their personal goals.”

    - Alysha Richey

    @ Veraclade.

  • Success by Role Type

    Email Marketing Specialist

    Thumbnail

    “Globaltize has been an incredible recruiting partner for us. The speed, the quality of candidates, and the way everything is presented has been by far the best experience we’ve had, and it’s helped us scale with really high-level talent.”

    - Connor Rodgers

    @ Social Scout

  • Success by Role Type

    Bookkeeper

    Thumbnail

    “A lot of proactive communication, which really helps us get ahead of any potential issues. We had navigated issues outside of our control with a lot of positivity, proactiveness, and transparency. I appreciate the communication, and again that proactive approach really goes a long way.”

    - Claire Finders

    @ AllSet Education

  • Success by Role Type

    Software Developer

    Thumbnail

    “Globaltize is great. The cost is extremely competitive, and the quality is great. I've worked with a lot of offshore developers from various countries and operators, and I am really pleased with working with Globaltize. We are now looking to add another developer!”

    - Paul Bryzek

    @ Carbon Sustain

  • Success by Role Type

    Head of Finance

    Thumbnail

    “We were able to find some amazing candidates to lead our finance and accounting divisions and have since brought in several people in marketing as well, all because of the quality. As a nonprofit, it's great to save on overhead and have more funds go toward the mission.”

    - Corey Stary

    @ Kahawa 1893

  • Success by Role Type

    Sales Assistant, Content Creator

    Thumbnail

    “Globaltize has helped us place two really critical hires, certainly the two most important of the last year. Martin is fantastic and has helped keep me sane, and with Brenda, we’ve been so pleased with her creativity and curiosity that we expanded her scope and she is now helping with our TikTok management.”

    - Corey Stary

    @ Kahawa 1893

  • Success by Role Type

    eCommerce Specialist

    Thumbnail

    “Our experience has been phenomenal, and the process was super simple. We truly say all the time that we don’t know what we would have done without our hire. From a work and ethical standpoint, we are really happy with the way Globaltize is running everything.”

    - Corey Stary

    @ FTL Bags

  • Success by Role Type

    Senior Bookkeeper

    Thumbnail

    “Globaltize provided me with an amazing team manager, he is fantastic! The startup process was very smooth, and I was presented with some excellent options to choose from. I was pleasantly surprised by how well they matched us with the right candidates. It was actually a tough decision, which shows the quality of their sourcing process.”

    - Jennifer Montoya

    @ Out of Site Bookkeeping

  • Success by Role Type

    Executive Assistant

    Thumbnail

    “The vetting process was pretty intense. I really appreciated that Globaltize was willing to find candidates based on different personality tools that my company already used for in-house hires. There’s something about their team’s willingness to find the right fit.”

    - Roderick Walker

    @ Tavros Care

  • Success by Role Type

    SEO Specialist

    Thumbnail

    “We went through five or six different companies, and Globaltize stood out right away. Within a week, we had four or five candidates, the resumes looked better than everyone else’s, and we hired one almost immediately. So far, they’ve had the best talent at the best prices, and we won’t go anywhere else.”

    - Jeremiah Weilert

    @ SeoTuners

Hundreds of Happy Clients.

Globaltize is proud to serve a variety of business types in various industries. Don't just take our word for it.

  • Success by Role Type

    Virtual Assistant

    Thumbnail

    “They learned our processes so quickly and took it and ran. I am really big on team culture and the fit has been phenomenal, and I’m happy they are able to achieve their personal goals.”

    - Alysha Richey

    @ Veraclade.

  • Success by Role Type

    Email Marketing Specialist

    Thumbnail

    “Globaltize has been an incredible recruiting partner for us. The speed, the quality of candidates, and the way everything is presented has been by far the best experience we’ve had, and it’s helped us scale with really high-level talent.”

    - Connor Rodgers

    @ Social Scout

  • Success by Role Type

    Bookkeeper

    Thumbnail

    “A lot of proactive communication, which really helps us get ahead of any potential issues. We had navigated issues outside of our control with a lot of positivity, proactiveness, and transparency. I appreciate the communication, and again that proactive approach really goes a long way.”

    - Claire Finders

    @ AllSet Education

  • Success by Role Type

    Software Developer

    Thumbnail

    “Globaltize is great. The cost is extremely competitive, and the quality is great. I've worked with a lot of offshore developers from various countries and operators, and I am really pleased with working with Globaltize. We are now looking to add another developer!”

    - Paul Bryzek

    @ Carbon Sustain

  • Success by Role Type

    Head of Finance

    Thumbnail

    “We were able to find some amazing candidates to lead our finance and accounting divisions and have since brought in several people in marketing as well, all because of the quality. As a nonprofit, it's great to save on overhead and have more funds go toward the mission.”

    - Corey Stary

    @ Kahawa 1893

  • Success by Role Type

    Sales Assistant, Content Creator

    Thumbnail

    “Globaltize has helped us place two really critical hires, certainly the two most important of the last year. Martin is fantastic and has helped keep me sane, and with Brenda, we’ve been so pleased with her creativity and curiosity that we expanded her scope and she is now helping with our TikTok management.”

    - Corey Stary

    @ Kahawa 1893

  • Success by Role Type

    eCommerce Specialist

    Thumbnail

    “Our experience has been phenomenal, and the process was super simple. We truly say all the time that we don’t know what we would have done without our hire. From a work and ethical standpoint, we are really happy with the way Globaltize is running everything.”

    - Corey Stary

    @ FTL Bags

  • Success by Role Type

    Senior Bookkeeper

    Thumbnail

    “Globaltize provided me with an amazing team manager, he is fantastic! The startup process was very smooth, and I was presented with some excellent options to choose from. I was pleasantly surprised by how well they matched us with the right candidates. It was actually a tough decision, which shows the quality of their sourcing process.”

    - Jennifer Montoya

    @ Out of Site Bookkeeping

  • Success by Role Type

    Executive Assistant

    Thumbnail

    “The vetting process was pretty intense. I really appreciated that Globaltize was willing to find candidates based on different personality tools that my company already used for in-house hires. There’s something about their team’s willingness to find the right fit.”

    - Roderick Walker

    @ Tavros Care

  • Success by Role Type

    SEO Specialist

    Thumbnail

    “We went through five or six different companies, and Globaltize stood out right away. Within a week, we had four or five candidates, the resumes looked better than everyone else’s, and we hired one almost immediately. So far, they’ve had the best talent at the best prices, and we won’t go anywhere else.”

    - Jeremiah Weilert

    @ SeoTuners

Why Choose Globaltize for Your Next Support Hire

Finding a great support specialist is hard. Finding one who keeps customers coming back is harder. Here is how we solve that.

Sales-Specialist Recruiters

Recruiters who understand what great customer support looks like at scale.

Multi-Step Vetting Process

Role-specific assessments, scenario reviews, and structured interviews.

Dedicated Full-Time Partners

No agency reps juggling multiple clients at once.

Compliance & Onboarding Handled

Contracts, payroll, and compliance managed across every region.

Full Candidate Profiles

Video introductions, skills assessments, and salary benchmarks for every finalist.

Trusted Brand Recognition

Our presence across LATAM, SE Asia, and South Africa attracts stronger candidates faster.

Post-Hire Support

Ongoing check-ins to ensure performance and fit.

6-Month Free Replacement Guarantee

If a hire doesn't work out, we'll replace them at no cost.

  • Sales-Specialist Recruiters

    Recruiters who understand what great customer support looks like at scale.

  • Multi-Step Vetting Process

    Role-specific assessments, scenario reviews, and structured interviews.

  • Dedicated Full-Time Partners

    No agency reps juggling multiple clients at once.

  • Compliance & Onboarding Handled

    Contracts, payroll, and compliance managed across every region.

  • Full Candidate Profiles

    Video introductions, skills assessments, and salary benchmarks for every finalist.

  • Trusted Brand Recognition

    Our presence across LATAM, SE Asia, and South Africa attracts stronger candidates faster.

  • Post-Hire Support

    Ongoing check-ins to ensure performance and fit.

  • 6-Month Free Replacement Guarantee

    If a hire doesn't work out, we'll replace them at no cost.

  • Sales-Specialist Recruiters

    Recruiters who understand what great customer support looks like at scale.

  • Multi-Step Vetting Process

    Role-specific assessments, scenario reviews, and structured interviews.

  • Dedicated Full-Time Partners

    No agency reps juggling multiple clients at once.

  • Compliance & Onboarding Handled

    Contracts, payroll, and compliance managed across every region.

  • Full Candidate Profiles

    Video introductions, skills assessments, and salary benchmarks for every finalist.

  • Trusted Brand Recognition

    Our presence across LATAM, SE Asia, and South Africa attracts stronger candidates faster.

  • Post-Hire Support

    Ongoing check-ins to ensure performance and fit.

  • 6-Month Free Replacement Guarantee

    If a hire doesn't work out, we'll replace them at no cost.

START HIRING

START HIRING

START HIRING

your team’s productivity

reduce time-to-hire by over 50%

your team’s productivity

reduce time-to-hire by over 50%

your team’s productivity

reduce time-to-hire by over 50%

Save Time
Save Time

Using our pre-vetted pool saves clients 100+ hours on hiring

Using our pre-vetted pool saves clients 100+ hours on hiring

Save Money
Save Money

Reduce hiring costs and salaries by up to 80%.

Reduce hiring costs and salaries by up to 80%.

Drive Outcomes
Drive Outcomes

Hire the best candidate first time with our curated shortlists and in-depth profiles

Hire the best candidate first time with our curated shortlists and in-depth profiles

See Results
See Results

Experience the benefits of a remote Latin American team

Experience the benefits of a remote Latin American team

Regions Guide When Hiring a Customer Support Virtual Assistant

Learn the benefits, challenges, and opportunities of hiring talent across Latin America, Southeast Asia, and beyond.

Regions Guide When Hiring a Customer Support Virtual Assistant

Learn the benefits, challenges, and opportunities of hiring talent across Latin America, Southeast Asia, and beyond.

Regions Guide When Hiring a Customer Support Virtual Assistant

Learn the benefits, challenges, and opportunities of hiring talent across Latin America, Southeast Asia, and beyond.

Regions Guide When Hiring a Customer Support Virtual Assistant

Learn the benefits, challenges, and opportunities of hiring talent across Latin America, Southeast Asia, and beyond.

Other Popular Roles to Hire For

Sales Development Representative

The top-of-funnel engine your team needs.

EXPLORE

Account Manager

Retention is revenue. Keep clients for the long run.

EXPLORE

Lead Generation Specialist

A pipeline that never runs dry.

EXPLORE

Live Chat Support Agent

Real-time resolution, without missing a beat.

EXPLORE

VIEW ALL ROLES

Your Global Hiring Questions, Answered.

Everything you need to know before you start hiring globally. Explore answers to the questions we hear most from teams like yours.

How quickly can I have an operations hire in place?

Most administrative and operations roles are filled within 7–14 days. We have a strong pipeline of pre-vetted candidates across LATAM, SE Asia, and South Africa, so your search starts immediately. Once you approve finalists, placement typically happens within the same week.

Will my operations hire work in my time zone?

What does the replacement guarantee cover?

What seniority levels do you hire for in operations?

How is this different from hiring a freelancer or VA service?

How much can I save compared to hiring locally?

How quickly can I get started?

Most marketing agencies are matched within 7-14 business days.

Will my operations hire work in my time zone?

What does the replacement guarantee cover?

What seniority levels do you hire for in operations?

How is this different from hiring a freelancer or VA service?

How much can I save compared to hiring locally?

Ready to Scale Your Support Team Without Scaling Your Payroll?

Book a free consultation and we'll walk you through which sales and support roles make the most sense for your pipeline.

BOOK A FREE CALL

Ready to Scale Your Support Team Without Scaling Your Payroll?

Book a free consultation and we'll walk you through which sales and support roles make the most sense for your pipeline.

BOOK A FREE CALL

Ready to Scale Your Support Team Without Scaling Your Payroll?

Book a free consultation and we'll walk you through which sales and support roles make the most sense for your pipeline.

BOOK A FREE CALL

Ready to Scale Your Support Team Without Scaling Your Payroll?

Book a free consultation and we'll walk you through which sales and support roles make the most sense for your pipeline.

BOOK A FREE CALL

Our Promise When Hiring a Virtual Assistant

Our Promise When Hiring a Virtual Assistant

Our Promise When Hiring a Virtual Assistant

Our Promise When Hiring a Virtual Assistant

Top-Tier Talent,

Hassle Free

We manage sourcing, screening, and vetting so you only meet the best.

Flexible Hiring Solutions

Hire part-time, full-time, or on a project basis.

100% Satisfaction Guarantee

Not satisfied? We’ll replace your hire at no cost.

Ready to Hire a Customer Support Specialist Today?

Every month without a dedicated specialist is a month of response time, satisfaction, and retention left on the table.

START HIRING

Ready to Hire a Customer Support Specialist Today?

Every month without a dedicated specialist is a month of response time, satisfaction, and retention left on the table.

START HIRING

Ready to Hire a Customer Support Specialist Today?

Every month without a dedicated specialist is a month of response time, satisfaction, and retention left on the table.

START HIRING

Ready to Hire a Customer Support Specialist Today?

Every month without a dedicated specialist is a month of response time, satisfaction, and retention left on the table.

START HIRING